August 2025 by Kelly Holt
I rushed to the store for an emergency dress for a wedding. I arrived just after 5pm, knowing exactly what I needed and ready to try on a few options. To my surprise, I was told the changing rooms were closed because only two staff were on duty, and they couldn?t ?man the changing rooms.?
I?ve genuinely never heard of anything so ridiculous in retail. Trying clothes on is a basic part of the shopping experience ? especially for something like a dress for a formal event. If you close changing rooms while still trading, you?re making it near impossible for anyone with a full-time job to shop with you. This wasn?t a one-off; I was told this is how the store operates.
It?s incredibly frustrating that as someone who works full-time, I?m essentially penalised for it. I left empty-handed and very disappointed. You?ve lost a customer.
July 2025 by Michelle Metcalfe (Mich)
Great shop friendly staff and helpful has plenty of in ladys clothes and shoes always tidy good sales and offers ?
February 2025 by Mrs H
Thank you to Sofina for swiftly sorting out my online return today.
Very friendly, smiley and helpful staff. It?s nice to see. Thanks again.
October 2024 by Cathy Yates
Nice stuff in here at the moment
August 2024 by Fezaan Khan
Amazing customer service skills from lovely assistant called Sofina cannot fault her efforts and kindness! Enhanced our experience at the store!
July 2024 by chris Fostinis
Visited for holiday clothes. Large, spacious shop, friendly staff. Good choices , average prices. Parked on M&S carpark nearbye. In Rochdale new shopping street.
June 2024 by Fiza Maqsood
Easy to find
January 2024 by Khalid Habib
I recommend good food
November 2023 by patricia sunderland
Great staff very helpful with me
August 2023 by Debbie Garvin
Mum got a lovely necklace very nice
June 2023 by Ruth Murrell
Travelled from Blackburn on Bank Holiday Monday. Easy to find and plenty of cheap parking. Only £1 on Sundays and Bank Holidays.The shop was cool and airy on a very hot day. Everything was spread out so it was great for browsing.There was a massive selection of clothes to choose from and what made it better than my local store was that they had a great range of sizes to choose from.We weren?t looking to buy but ended up buying loads.The Tills were well managed with no queues.We were served by a lovely girl called Charlotte who was so chatty and helpful. Excellent Customer Service from her and she really put us at ease. Very rare in most shops now!Would highly recommend a visit.
May 2023 by Miss Crafty
Nice ilke it
January 2021 by Jacki Ferguson was wild
Average everything
November 2020 by K Harvey
Excellent store which is well stocked and neat and tidy. The staff are always friendly helpful.
November 2020 by Peter Nuttall
A great place for girls clothes in Rochdale but only visit when any girls in the family has a birthday or Christmas.
