July 2025 by Janet Curran
I went into the branch to put some cash in the bank for my son. I would like to say a special thank you to Iqra for talking me through the transaction and making it so easy. Great customer service.
June 2025 by bryan duff
Great service and advice.
October 2024 by Shirls ?Sl? Lam
Been told 1 month waiting time to open an account, the option to do a investment transfer was a cheque deposit. Never come across I would say inflexibility of a banks service. Too much hassle and go else where.
June 2024 by Aj Aj
Excellent staff help me with phone app very friendly (louise) cashire fast efficient most of All service with a smile.
April 2024 by Howard Davies
I recently had a problem (of my own making) whilst investing by internal transfer using the Banking App. I requested some assistance by telephoning the Branch but was unable to obtain the guidance needed. I informed the staff member that I would visit the Branch the following day without realising that my mistake was time sensitive. Fortunately an experienced member of staff became aware of my call and took the initiative to telephone me. As a result I immediately visited the Branch and together with the experienced staff member resolved my investment problem. Without her initiative and interest I would have unable to correct my mistake. Thank you Frankie for your excellent service. You are a star and a great asset to the company.
February 2024 by Holly Moeller
Brilliant local branch, could not have experienced better customer service. Special mention to Louise, who made me feel really at ease and welcome straight away. She dealt with the problem I was encountering so well and she went above and beyond to resolve the issue. Feeling grateful to have such a trustworthy and friendly local branch.
October 2023 by Golden Horn
Today was my first visit to this branch. I needed to make a deposit, pay for something online and transfer some money. Emily was the most patient, knowledgable, friendly associate and I felt so happy that she helped me and explained so much to me. Also, an ATM inside the lobby. Thank you!112, 114 Yorkshire St, Rochdale OL16 1XN
October 2023 by Mohammed Ehsan
WHY THE HELL IS THIS BANK CLOSED ON A SATURDAY?!?! CHANGE UR TIMINGS PLS!!
September 2023 by Liaqat Chow
WHY THE HELL IS THIS BANK CLOSED ON A SATURDAY?!?! CHANGE UR TIMINGS PLS!!
May 2023 by Julian Gill
Absolutely brilliant building society to save money in
December 2022 by Umer Hussain
Best bank ever
December 2022 by andrew nightingale
Called into nationwide Rochdale with a view to transferring my current account . Got to say that the customer service portrayed by Allison who dealt with me was first class
September 2022 by Andy Lord
Seems to now be run by a lazy branch manager. I was at the branch at 8:45am ready for it to open at 9am as i needed to transfer a large amount of money for a house deposit. On entering the branch i was greated by the branch manager who asked my why i was there. I expalined why and was told "dont you know you can do it online". I said yes i was aware, and was then looked at in disgust as to why i was in branch. The casher was really helpful but it turns out that he then had to send the request to the branch manager to aprove the transaction (seems she didnt want to do any work). 1) its my choice as a customer if i want to do it online or go out of my way to come into your branch. 2) the brach was dead at that time and by me choosing to come in keeps your branch open and you in a job! How about just accepting thats my choice and being helpful and nice about it.
September 2022 by Andy ?Da7thSon? Lord
Seems to now be run by a lazy branch manager. I was at the branch at 8:45am ready for it to open at 9am as i needed to transfer a large amount of money for a house deposit. On entering the branch i was greated by the branch manager who asked my why i was there. I expalined why and was told "dont you know you can do it online". I said yes i was aware, and was then looked at in disgust as to why i was in branch. The casher was really helpful but it turns out that he then had to send the request to the branch manager to aprove the transaction (seems she didnt want to do any work). 1) its my choice as a customer if i want to do it online or go out of my way to come into your branch. 2) the brach was dead at that time and by me choosing to come in keeps your branch open and you in a job! How about just accepting thats my choice and being helpful and nice about it.
June 2022 by Francine Grey
Staff are very friendly.Always ready to help. Never really had to wait very long.
