March 2024 by fee x3HA
Doesn?t even deserve one star. Appalling service from the reception staff. Have some emphaty and learn professionalism. Getting an appointment with Dr Babar?s practice is literally impossible. Moving family to Mark Street as all staff are professional and treat people with respect and decency.
January 2024 by Ian Stewart
Unprofessional do not know how to communicate with people. Surprise they are still up and running.
November 2023 by Shushè
Very very rude receptionist and very poor service never get appointment even if I have infection no word to describe disappointment
October 2023 by Mojib Ellahi
Really disgusting and unprofessional staff. Had an appointment with Dr Sharma at 11:00, waited for almost 2 hours unattended. Late referrals, cancellation of prescription your health is at a high risk here.
October 2023 by charl iam
Unprofessional, unorganised, and dangerous.Late referrals, cancellation of prescription with no notification or authorisation, members of the receptionist team adding medical comments without authorisation onto medical records, no follow ups, malpractice, your health is at a high risk here. Needs reporting to higher authorities. Formal complaints being submitted.
August 2023 by Amy
Dr. Sharma should most definitely be investigated.I had a single phone call with her and I have never been spoken to like that in my life, she was extremely patronising, dismissive, raising her voice over the top of me every time I tried to speak, telling me how to do my job and just overall being very rude when I was nothing but calm and politely trying to explain and answer the queries she had.I?m concerned that a person of her level as a GP is getting away with talking to people like that, and after reading the reviews I?m not the first and definitely won?t be the last.I have reported her and this incident, hoping this results in something being done about her behaviour as she simply cannot treat people the way me and many other people have been treated.
July 2023 by ht moh
A total useless doctor. Specially its runned by that weird Indian doc. You ring for appointments early in the morning but told fully booked. Once you go there its all empty. Now the weirdo Indian doc doesn't give appointments. Told its the new law. You have see the health advisor then they will give the appointment to the doc. Something like that. Mum needed to see a doc to get her blood pressure since it was acting up. Doc refused. Told her to see the health nurse. Mum went, instead of checking her blood pressure they took blood.The receptionist are a total joke. Even if they make a mistake they won't apologise. Very rude. Asian people have infested the surgeryMy niece has severe eczema. She went to a an e. Was told she needs to see the doctor. But doctor refuse to give appointment. Fortunately they are in the process of moving to a new surgery.Last but not least every 2 weeks or so on Thursday they have staff meeting. Such a joke.Avoid this place.
April 2023 by Samiara Athar
I wish could give ZERO to this practice. This practice should definitely be closed down. Very rude staff and terrible Doctor. Authorities should investigate about this practice, management, doctor and staff need to be replaced or they should be trained to provide good service to patients in a polite way.In the past this practice was begging people to join them, but now there is no respect for patients including doctor and other staff. It must be closed.Very Poor service, this is why many patients are leaving this GP. They take on young receptionists who are in-experienced and do not know how to speak on the phone they turn off the phone line which shows this firm do not care about their patient they are just there for the wages. Absolutely appalling needs to be investigated and new management needed. Also doctor should be removed as well
March 2023 by Bradley Hetherington
Wish I could give a zero. This practice has NO sense of urgency at all, also do not bother calling them if you feel your issue is severe because they will suggest an over the phone appointment instead of a physical evaluation. On top of that the receptionist who calls hardly speaks any English and this is a genuine problem when things are being miscommunicated which concern health. Looking back I should?ve read the reviews on this place as they are all terrible. Clearly needs new staff or just closing down.
March 2023 by Xpand Your Judgment
Absolutely an earful! Booked an appointment for to hear what my blood test are and they said they cant say them so I have to book an appointment and yet I was only two minutes late to the appointment and yet they said to make another appointment l. They are sloppy, very poor service and also they don?t even bother nor care about their patients. Definitely white folks do a better job than these brown people, they are one of the most ignorant and arrogant people you will ever cross, and that is coming from a brown guy as well! Avoid this service, even infirmary offers better hospitality than these money pinching idiots
March 2023 by Safina Kauser
I shall be leaving this surgery due to incompetent receptionist. And trying to get an appointment is hard to even get through they want to know what is wrong with you yet they not medically qualified yet they advise we should go to A&E but your not urgent enough to see doctor but when you need to see doctor your not priority urgent cases are so when are you suppose to be offered an appointment. They cant even get a repeat prescription right never mind anything else.
March 2023 by Mr Ahmed
Absolutely rubbish service lying to customers when all you want is the truth I switched to this doc because my mum said one of the doctors is good but since switching I have never been satisfied with the service so will be switching to someone else
December 2022 by Kashif Hayat
Is third class and Lazzy staff
December 2022 by pro player
Poor service this is why many patients are leaving this firm. They take on young reciponists who are inexpericed and do not know how to speak on the phone they turn off the phone line which shows this firm do not care about their patient they are just there for the wages. Absosultely appalling needs to be investigated and new management needed.
December 2022 by Betty Tomlinson
If I could give it zero I would, you cannot get through and when you do an automated service says they are busy, try later, goodbye and the call is disconnected. And when you do get through you can't get a "same day appointment" and all they can give you is something in a week. This can also be cancelled or you are there for an hour or over waiting for you the appointment you actually booked.
