May 2023 by Andy Connolly
The 2 staff in the store was extremely professional and knowagable about the procedures of the eye test and products available to me after my eye test..highly recommended..
April 2023 by jack budsworth
The staff working at the Middleton Tesco Vision express on Thursday were very friendly, professional, and helpful. They helped me pick out glasses and made me feel comfortable. I will be recommending my friends and family to come to this store.
January 2023 by Rick Rath
Really friendly staff.I had my eye test on a Tuesday and glasses were ready to be picked up on the friday
November 2022 by Charlee Bonehill
The 2 ladies in the store were very knowledgeable and took everything into consideration with helping me to purchase my new glasses and picking out the correct frames!!
November 2022 by Marcin Juszczak
The arranged meeting was canceled twice. And the third time he told me that they would not serve me because there was only 10 minutes left
November 2022 by Rod Painter
Fantastic customer service from all aspects of the team at Middleton tesco store great advice and help when choosing the right frames to suit my face shape
November 2022 by Linda Osborne
Took my granddaughter for her new glasses. All the staff were super helpful
November 2022 by alan Needle
Aaliyah, served me and was very helpful. I must say that all the staff at Middleton store are very helpful and polite.
November 2022 by Elham Zarrug
I?ve been at vision express at Tesco Middleton and it was a really good experience where all Amir, Nisbah and Sadia were helpful on choosing my glasses. chatty and funny that made me feel special that day. Thank you
November 2022 by Lynn Donnelly
Great customer service. Nice and friendly staff who went above and beyond to help me today.Thank you very much.
November 2022 by keith jackson
Unhurried and professional staff, explained all the procedures and tests I was taking and even helped choose my new frames.10 / 10 from me.
November 2022 by Martin Bryan
Booked my appointment and received text and email confirmation that it had been confirmed.Arrived on the day of my appointment to be met by two members of staff sat in a side office who without any word of an apology informed me my appointment was cancelled as no optometrist was available.Was told they had tried to phone which they had at 9.30 the previous morning) and they had left a voicemail (which they hadn't) and sent an email (which again they hadn't), when I pointed out one phone call from a number that I didn't know in working hours was not adequate notification without at least a voicemail they again insisted that one was left as well as an email. I gave up arguining with the poor attitude I was getting at that point and informed them I would take my business elsewhere after spending many hundreds here over the years.Also pointed out that the make want to remove the sign from out the front of the store saying appointments are available today.Really what's the point of paying two members of staff to sit on a computer all day if you can't do eye tests.
November 2022 by Ken Prince
I can't fault the eye test itself or the lady who did it. She explained everything and informed me of the results. However, the ones that "help" you afterwards to choose your glasses and advise you were a total waste of time and lacked any customer service skills whatever. I took my prescription elsewhere and was much happier with the service and assistance that I received
November 2022 by Peter Bradbury
Staff very polite, however, I was told my glasses would be ready in 10 days at most. My order was put in 02/07/22. I am now informed that they won't be ready until 23/07/22 to 26/07/22. Sorry but this service is very poor to say the least.
November 2022 by barry flynn
Terrible!Waited two weeks for an appointment only to be called on the day to be told it had been cancelled. They said they had messaged me which they hadn't.Tried to book for the following week but no convenient appointments.Complete waste of my time and absolutely lacklustre staff..Go somewhere else!
