August 2025 by Amna Inayat
Awful network even after upgrading & paying moreeeee
August 2025 by Sean Hawthorn
Stay clear. Shocking service and customer service
April 2025 by Lorraine Longden
Wow these guys were super helpful on our recent visit and always are . I have a three package and my husband always gets a roaming sim with them when we travel . Manager and the staff's customer service is excellent , they give great advice without being excessively pushy . 100% recommend
April 2025 by Hooman
Good guys. Shaon is very good person
April 2025 by Sreejith VM
I had the worst experience with their customer service. The staff were extremely unprofessional and rude, providing absolutely no proper information about my billing details. If you're thinking of getting a deal with Three, do yourself a favor and look elsewhere. Save yourself the headache and find a more reliable customer care center.
March 2025 by Ryan Maizis
Gemma was super help full. Took the time to make sure we were set up, and I am very happy. Anyone needing top notch customer service should come here :)
February 2025 by n2srin 3bd
Unhelpful staff, what ever I ask they will just give three numbers to call.
And then being forced through lengthy automated phone prompts to finally speaking to a person closing his nose by his fingertips and barely hearing him, being transferred multiple times, ONE has giving me a heart attack TT.
A lack of empathy from a service, NOT met by a service, it constitutes a horrible experience.
Lack of communication and ignoring customer concerns.
February 2025 by 35rack
The problem is that cos I have missed 3 payments but payed with my card the day after I got refused a new upgrade
February 2025 by Natasha zahoor
Poor quality signals everywhere
February 2025 by Salman ali Mughal
Active and quick staff.
January 2025 by D C
First attempt to upgrade my phone at the 3 store on Market street was a nightmare, it resulted in me walking out after being left sat at a desk for over half an hour. I was reluctant to try again (albeit at a different store) but thankfully my experience here, at the Trafford Centre store, was the complete opposite! Huge thank you to Sean - give that guy a raise, bonus - whatever it takes to show appreciation for this wonderful employee of yours. Two phone upgrades completed in no time at all by this lovely, professional polite guy - thanks Sean.
January 2025 by Michelle Ryan
Perfect and helpful advice from Sean/Shaun.
I had over an hour long online chat to Three before deciding coming into the store. The onlinr chat did not solve my issue. I was seen in store immediately and Sean/Shaun?s advice took around 30 seconds. Issue resolved. Many thanks Sean/Shaun.
November 2024 by Lukasz Krause
Miz (customer assistant) needs a pay rise for his superb customers service!
** Miz if you are reading this THANK YOU
October 2024 by Becca Leigh'
I have been trying to call the store for 2 days straight and absolutely no one ever picks up, what's the point in having a number and asking customers to call for information if you're not going to bother to pick up?
October 2024 by Joannes-Ivie Mayo-Edward
Organised but they seems to have limited products unlike somewhere else I went to.
