March 2024 by Keith Simpson
Took my watch for a new battery. Turns outs, it was problematic because of corroded screws. They got back to me, explained the problem and came up with a solution.Helpful staff. Recommended.
January 2024 by Claire Gifford
Really good service. Thank you ?
November 2023 by Sarah Lane
Got them to change a watch battery. Cost me £50 and now it steams up. Want to charge me more for them wrecking it. Disgrace
August 2023 by J R
Good timing
July 2023 by Muhammad Khan Maryem Rauf
Very professional and respectful single member of Staff in the shop today, despite working only on a low value watch. Gave clear info on the works being carried and answered any questions - this close to a half-hour from closing time. Also a handy 10% discount was given for Blue Light Card holders'. Would recommend and definitely trust to come back with a high value item.
June 2023 by Jaden Oxford
Took my Santos Cartier there as I was recommended by goldsmiths due to me not wanting to send it away. The staff are very friendly and very helpful, they got the job done within the hour and they cleaned it as a good gesture, highly recommend!
June 2023 by Toby Young
Only needed a battery change but the staff were helpful and informative, said it would be done in the hour and kept to their word. The battery change was £10 less expensive than the other watch repair shop in the Arndale, can?t go wrong.
June 2023 by Nico Bellic
The staff was very polite and professional, I was looking for a good watch repair shop to fix my watch which has great sentimental value and the watch lab was able to service it without any scratches
June 2023 by Ella Edwards
I took my Tag Heuer into the Watch Lab for a battery, they sealed and pressure tested it and took less than an hour! Highly recommended
June 2023 by Emma Wilkinson
Excellent service from Tom, nothing was too much trouble. Really friendly and welcoming staff. Will be recommending to friends and family.
June 2023 by Christian Gunther
Great service, fast efficient and friendly, knowledgeable staff and a great atmosphere. 10/10
June 2023 by Jamie Hyland
Awesome staff, incredibly helpful. No need to use anywhere else ?? 10/10
March 2023 by GoldenBoy
I went there to have my watch adjusted. A really simple operation I thought wouldn't cost much and didn't want to risk ruining my watch. I was asked £14 to do it but I contracted it down to £10. Too bad after it was done the watch was still loose and the guy at the counter couldn't bother trying to take a link off the longer side to try to make it fit properly. I bought a home kit for £5 and in 2 minutes I took a link from the longer side of the chain and now my watch fits perfectly. I expected them to take a bit more care in making sure my watch would fit considering the price I paid. Avoid if you need to do something as simple as adjusting the wristband.
January 2023 by krisfk 1990
Really friendly and helpful staff. Came in thinking I needed some links removed from a new watch however staff was kind enough to show jow to physically alter it myself without the need to be invasive and now I know for next time.
December 2022 by Dean Walsh
Quick and efficient service for a watch repair. Extremely helpful, as well as patient.
