July 2022 by Amanj K
very bad customer service. Not welcoming and not friendly at all.
June 2022 by Discover With Bailee (DiscoverWithBailee)
Place is what it is, staff do spend more time chatting to each other but its only a small place, long as you know what you want its ok, but if avoid asking for testers or advise on new fragrances as they did seem to not really want to help with that, but I did buy the medium Invictus, ok price.
March 2022 by Edward Addai
Good service ?
June 2019 by Eddie Lloyd
Used for great aftershaves
May 2019 by Stewart Connell
Good range of products and the prices of most were very competetive. The gift boxes were very well priced.
February 2019 by Elaine Thompson
Spoilt for choice lots of lovely perfumes to choose from
January 2019 by Stuart Egan
Very busy but the service level and personal touch was still evident. They gift wrapped my ð?? and I collected it later.
January 2019 by Keith Porritt
Didn't have what I wanted but very helpful
January 2019 by Victoria F
Good deals
January 2019 by Saleem Shabir
Loads of choice
March 2017 by Abid Hussain
This place used to be really good. But now they seem to be chronically understaffed and if it gets busy you can find yourself waiting for a long time just to find the price of something.
January 2017 by Zaheer Mirza
Another great fragrance ship this is one of two The Perfume Shops in the Armadale.
December 2016 by Renata J.
I was lucky enough not to ever receive bad service. Before I went to this shop. I can say without hesitation that this was the worst customer service ever. Nobody in this shop even tried to help me with my looking for gift. When I said I'm not sure what I'm looking for instead of trying to help me the lady just stood there looking at me and clearly just wanted me to leave and never again take her precious time. I'm not recommending this place to anybody and I'm not going to go there myself anymore!
December 2016 by Aaron S.
The Perfume Shop has two branches in Manchester's Arndale Centre, this one is located next to EE and opposite Boost Juice and Footlocker Kids, it is in a decent condition near the Market Street enterence into the Arndale opposite Lloyds Bank and the huge Boots store. I've called in here twice now and I've had so many different results in terms of obtaining samples. Firstly, I came in to ask if there was any samples and the staff member seemed nice and probably gave me about 6 or 7 from good brands too such as Sauvage by Dior, Hugo Boss and Jean Paul Gaultier. Secondly, I came in and did the same a week later with a new member of staff and was only given two, one was an opened Hugo Boss Intense and the other was just a standard one. The member of staff seemed a little disinterested on that occasion. Comparing to other Perfume Shop's I have visited, this is typical and is still much better than The Fragrance Shop, who I have had bad experiences with in Liverpool and just a few stores down also in the Manchester Arndale. The store inside is okay, it is pretty much average for any store of its sort and does seem to have a good stock of the main brands, of course it is quite hard to browse without asking a member of staff as near enough everything is behind their till, which is different to the Bradford branch who mainly use this method with some on the back wall too. This store is okay and it is just basically average, average, average, yet I feel only deserves a high two star rating because of immense competition and it should be doing more in a city centre with so many other places to go to win customers such as other branches of TPS, The Fragrance Shop, Boots, House of Fraser, Selfridges, Debenhams - The list goes on so you can get my point!
December 2013 by Jessica H.
An easy peasy place to buy your next perfume. Sometimes I find it quite overwhelming in Boots or Superdrug, where the people working at the perfume counters are also working different areas, and not always focused at the task in hand (not that perfume is that compelling.) However, the Perfume Shop folks only have one thing to think about! I tried to go in today but, unfortunately due to the space available, it was jam-packed. However, when I walked past I was handed a 15% voucher for use in store or online. So, being the person I am, I came home and went straight to the online store! They've got plenty of gift sets and stocking fillers available, currently with free delivery online, just in case you're like me and can't face squeezing into the shop space.
