July 2025 by Divya Thakkar
I Never usually put reviews, but good work has to be appreciated.
I Was served by a colleague named Umair. One of the finest and sweetest employee ever in subway. We went in 5 minutes before closing and he was still patient with us and happily helped us throughout our order process.
Definitely deserves all the praise and appreciation. Great Job!
July 2025 by Hey Hello
Very unhygienic and rude staff (SPECIALLY MORNING STAFF TODAYS MORNING )
July 2025 by Darryl N
Service is incredibly slow since they?ve switched to kiosks, lazy staff take their sweet time to do your order since you?re not queuing at the counter anymore. Also, there?s definitely less vegetables in the subs now since the change.
July 2025 by Preetha Charles
To start of with they gave me the wrong order, I came back to office and checked, went back and they didn't even apologise instead asked me if they can add to the same order, when I said I want a new one she didn't acknowledge that and went away to make a new one. There were two Indian girls constantly talking in Hindi. One was the manager most horrible experience...Totally rude behaviour
July 2025 by Helene Nassar
I got a meal from Cowley road Subway.
Bilal the manger was working at this time. I am a 43 Year old women. He started talking to me and said yes Man. FIRST i am a women. How do you think how upset that was. Bilal was not kind at all. I will not get anymore food from there.
H N
June 2025 by Victor Aston
Since putting self service screens in my order has been wrong every time and you wait twice as long. Won?t be going any more.
May 2025 by Louisa Dean
Never had any issues before, but they've installed ordering screens instead of ordering it in person. Would fully recommend avoiding, the sandwich they made me had loads of salad items missing and the salad they did put on was pathetic. I didn't dine in, so I paid £10 for a sandwich with hardly anything on it.
May 2025 by Nathan Kaya
Screens don?t work properly and wait times are ridiculous even for a 6 inch sub
Don?t go here there?s better subways in town
May 2025 by Jo Wharfe
Don't come if you're in a rush. The new self service tills are so slow it'll take at least twice as long to use as talking to a person. There was only one person behind the counter doing god knows what for the first 10 minutes, because it took us 16 whole minutes from when we ordered to get our sandwich, and he didn't give us our sides until we asked for them. To top it all off, our Veggie Delite sandwich featured what is clearly a piece of chicken (see photo), so if you have any dietary restrictions, I wouldn't trust them for cross-contamination if I were you!
May 2025 by Rubie S.
lovely brunette woman who works at subway, made my day today!! super friendly extremely comfortable to chat with, such a lovely energy
May 2025 by Amrit Sandhu
Excellent subway - sandwiches were fresh and tasty!
April 2025 by yy ren
The new ordering system takes forever to order and always gets stuff... The display screen shows error. Worst experience in a subway since I started eating subway...
April 2025 by Alan
Absolutely poor experience today 29 April going for lunch. Ever since they switch to self ordering system, the staffs aren't well trained to guide the customers in using the machines. Everyone are just busy making sandwiches and forget their primary goal in servicing the customers. Unfriendly staffs with zero willigness to interact with customers. You can tell the working relationship is hostile from the way the workers speak to each other.
April 2025 by Josh Burton
New tills are extremely inefficient. I will not be returning.
April 2025 by Ayako Hoshino
Thanks for the kindhearted male staff today. I went into the store around 8:30; only he took the duty. His good and warm
service attitude makes my day. ?
