March 2024 by Amelia M
Can't deliver parcels to save their life. And it's literally their purpose.Absoloute joke. Sick of them saying I'm not in when I am.
March 2024 by C.A
Rubbish services, slow lazy pigs, why are they still alive? Shame on them as being titled Royal Mail
December 2023 by mr elated
Friendly staff and quick service
December 2023 by Jancy Joseph
They didn't ring doorbell and returned my parcel. Really bad service.
November 2023 by Gillian Deadman
Staff were very helpful and polite
November 2023 by Kathryn Mccarten
Really arrogant staff! Gone to pick up a parcel at 12:45pm as online on their website it says they shut at 2pm! Had a member of staff speak so rudely to me and say that ?if you go and read the sign we?re closed from 10am? maybe you should learn some manners and treat YOUR customers with respect and update your opening times online!
July 2023 by carl pattinson
Wasted journey to collect my parcel. Website says they close at 2pm. Sign on the front door says they now close at 10am. Can you please update your times on Google so others don?t have the same wasted journey please
July 2023 by Lekan Abudu
Staff are very helpful
April 2023 by Bernard Leighton
This morning we had reason to go to Factory Lane Post Office.
There were some problems but we were fortunate to have help from a gentleman called John, please thank him for us.
January 2023 by Shirley Denniser
The staff here are hard working and still warm, engaging and friendly whilst doing their job in a professional manner and above all they are very helpful. Terrific service! ?
December 2022 by Gezza- Gold
We have the rudest and most incompetent royal delivery guy in M9 4QE. A few times he has returned our parcels to the depot even when someone is home! He pushes the missed you card through the letter box without attempting to press the ring doorbell or knock on the door. So I have make my way to the depot when there?s absolutely no need to. I have complained about this particular delivery guy twice now to the main office and I will continue to send in complaints till this attitude changes. The funny thing is we have videos from our door bell of the guy coming up to the door with the missed you card already in hand and starts writing on it without ringing the doorbell or even knocking.
December 2022 by Veronika Foy
Good quick service. There have been changes to the timings so check those out before visiting.
December 2022 by Edgecumbe Vanbeck
Unhappy postal workers in dispute with their intransigent employer are unlikely to be at their best !
November 2022 by Alan Scholes
We have had zero mail delivered in the M9 6HJ area for at least 1 week and then for the previous whole week. Not sure what's going on but we are awaiting correspondence and a parcel non of which has arrived. Something is seriously wrong here, hardly seen a postman on our avenue over the last 2/3 weeks!!
November 2022 by Myosh D
Can't even put a amazon game parcel that fit through the door, no, they need to turn back to depo! Not even bothered to put delivery note throu! Incompetent!
