January 2025 by Angela Allan
First class meal in a lovely restaurant - the staff are so helpful and the chefs are top notch.
Never had better King Prawns and spaghetti - some great January deals available. We will be back.
December 2024 by Emad Owhadi
The staff and personnel were very professional, friendly, and kind. The quality of the food was acceptable, and the atmosphere was clean and pleasant. The only downside is the price, which is slightly higher than one might expect.
December 2024 by Sheida
I had the most amazing pasta at this restaurant?it was truly exceptional. The staff were incredibly friendly and welcoming, which made the experience even more memorable. This place left a lasting impression on me, and I?d highly recommend it!
December 2024 by Tomi Papp
Sat eve, peak time.
Staff friendly, helpful, cheerful. This is the only good thing can be told about the place.
The dishes were absolutely tasteless nothing. Just like a frozen "ready to cook" one from Lidl. I had a chicken with spaghetti that we got after a chaser after about 30-40 mins waiting time.
They had no wine glasses, so l got my Chianti in a water glass. Ok, the staff was apologetic and when l complained about the glass they could get one later. They explained that they were very busy. And?! Yes, it is an restaurant and it was Sat eve.
I'm sorry for the hard working staff but this place totally worthless. Just miss it!
December 2024 by Mica MLax
Quite expensive. Spent £120 on 4 meals, 3 starters and 4 soft drinks plus 10% tip. Blue light card only deducted £6, must not work on offers (starter and a main was £24 for 2 people). I'm leading with that because... it matters. The price decides if/when we go back, which won't be soon. For £120 for a family of 4, you need to have had an alcoholic beveridge and desserts.
Now, the service was fantastic. The meals were delicious and we were served fairly quickly. The menu was great, which made it hard to decide on a meal! 4 different meals, all delicious. Very tasty!
So, don't get me wrong, we will return... It's just not a place we'd pop into after a shopping trip again. We'd have to plan it and budget for it.
December 2024 by Chantelle
TLDR: Good food, good service, small portions
The food was nice and the size of the food is great for reducing food waste, which is very commendable! I would say that the price does not reflect the smaller portion sizes and I was surprised when my food came. The service was great but slow but I think this is due to the layout of the restaurant with some seating areas having low visibility.
November 2024 by Ian Armstrong
Probably a 3.5/5 rather than a 4 if being honest. Called in for lunch with the kids on Sunday in October just after 12.
Ordered the sea bass with saffron gnocchi, margherita pizza and kids carbonara.
Pizza was good (difficult to get wrong!) and the sea bass and carbonara were OK.
I thought sea bass was a little under seasoned and the bowl was pretty cold which meant that the lobster bisque with peas went pretty cold at the edges quickly.
The carbonara was quite rich but one thing noted was the bacon/ham was very heavily smoked in flavour! Suppose you either like it or don't but quite strong for a kids' meal.
Couldn't fault the staff - absolutely lovely, and the food arrived quickly after ordering. Nice bright and airy place to sit and watch the Media City activity.
Kid-friendliness: Usual favourites on kids menu
Wheelchair accessibility: Flat floor from entrance to accessible toilets
November 2024 by Mark Pedley
Visited after work with a friend earlier this week. Our waitress, who I think was the manager, was brilliant. Really friendly and attentive. The food was tasty, and even though it was busy - the staff gave their full attention. The restaurant is also in a really lovely location. Will definitely visit again.
November 2024 by Dovydas Tama?auskas (minfas)
This place is a disaster. They had no chicken?one of the most basic items. The service? Incredibly slow, with staff who seem totally uninterested in helping you. But the worst part is the cleanliness. The floors were sticky, tables filthy, and everything looked grimy. I wouldn?t be surprised if they failed a health inspection. Save yourself the disappointment and go somewhere else.
November 2024 by Stuart
Food was fine, but all aspects of the service were incredibly slow. They did apologise, but what should have been a quick bit to eat took almost 1.5 hours.
October 2024 by Jamie Bawn
Excellent food. My partner had Prawn and Ravioli and I had a smoked Tri carne Pinsa. Both were delicious. Well worth coming here for food
October 2024 by Julie Hoddinott
Would give zero for service if I could. Had to leave without dessert of coffee. Not been before and won?t be coming back.
October 2024 by Iain Smith
Service was horrific. Food was ok though
September 2024 by Nafisa
I'd give zero stars if i could. Table and chairs were dirty. Food was awful. Pizza wasn't cooked, spinach and cannelloni was dry and tasteless, arancini balls were overly salty.
September 2024 by Deni Parneva
Absolutely abysmal service today at lunch time. If I could give 0 stars, I would.
As a semi-frequent visitor, we've been in this prezzo plenty of times and we have been recommending it to family and friends.
When we arrived it was nearly full, but we managed to get a table.
That's where the positives end.
It took a while for someone to come and take our order, which was fine given the fact it was busy.
First thing I said to the waitress was "we want all the food together" and then we proceeded to order two meals from the starters and pizza sections. The girl didn't confirm or repeat the order and just went away.
In about 25min time we were brought just the two starters and again she just walked off. After flagging her down and asking if the rest of the food is coming, she said no, she was under the impression it was supposed to come separately. We said we asked for it together , which was literally the first thing I said. She said she doesn't know how quickly the food could be made and again walked off.
We couldn't start eating our food given the fact half of it was missing , so we started waiting. Mind you absolutely no one came to apologize or advice how long it would be. After additional 40mins (on top of the previous 25) with the cold half of our food untouched and no one bothering to come and update us on what's happening, we asked the waitress for a box for that food and for the pizzas to be boxed up rather than on a plate. While I was trying to ask for the bill she walked off again and we didn't see her for another 10minutes. We managed to get the managers attention and went through what happened and that we want the bill and the food to be boxed up. She said she'd sort it out. From my seat I could see the pizzas where only then started. So about an hour after we ordered. After few more minutes of everyone just ignoring us, we finally managed to get the food and bill. And when the waitress came to take the payment, she said "oh yeah sorry, it's just busy today". That was the only apology given. Does the fact that it's busy mean we need to wait over one hour for our full order and after complete ignoring from the staff? If you can't handle busy periods just tell people you can't take walk ins , rather than wasting our time and money.
Oh and to end a perfect time - when we opened the pizza boxes at home, we discovered the pizza dough was not cooked enough and needed additional 6-7 minutes in our oven. Plus the sauce from my starter meal was not put in the box. So waiting over 1h15mins just to have to cook the food at home.
This is genuinely the worst service we've ever received and it's shocking how badly it was dealt with. And serving food which is clearly not cooked enough can make someone sick.
I am completely aware that no one from the management team would take responsibility, as we've seen during our visit no one cares to even come and apologize, so just take notes and refuse to serve people if you can't do your job properly and you waste people's time and money.
