March 2024 by Tom Craven
Welcome to premier inn.Rooms: Nope. Just nope.
March 2024 by Craig J
Stayed here for a long weekend visit, the rooms themselves were okay and what is expected of a premier inn albeit a large gap which felt like it was meant to have a couple of chairs/a little sofa in which was odd! Service was far below average with a huge queue to check in and the slowest staff on duty. Nobody advising the self check in, acknowledging the 25 minute wait or really anybody that friendly!As we stayed for a couple of days, you had to ask for any new towels, get refreshment replenishments ourselves and wash the cups up without any soap - so less value provided.Compared to our stay in Cardiff, you would think they were completely different hotel chains.Location was great for what we wanted.
February 2024 by luke dakers
Great staff!Rooms: clean, spacious. goodFood & drinks: Good breakfast
February 2024 by Rosemary McCormack
Lovely welcome on arrival, and a lovely birthday gift on arrival to our room.
February 2024 by Peter Keig
Place is fine like any other premier inn, only minor issues was automatic door not working so had to pull open and close each time, and one of the lifts not
February 2024 by Andrew Jones
Bar closes too early. The lady who runs the breakfast restaurant does so with military precision.
February 2024 by Linda White
Long wait to check inRooms
February 2024 by D P
Narrow reception area usually has long queues and waiting during check in and out periods.Breakfast is decent.
January 2024 by N S
My boyfriend and I very much enjoyed our stay here. We went for the Premier Plus room, and it was comfortably spacious, not overly hot or cold like some Premier Inns can be, and in a great location situated by Chinatown, within walking distance of shops and the Arndale shopping centre, and also right by a main tram area. We would stay here again!
January 2024 by Linda Beech
Walkability: Minutes from city centre
January 2024 by Ask Movies
One of the best hotel of
January 2024 by maria donoghue
Had to book a family room last minute due to breaking down in the area and miles from home, the room was clean, the beds were comfy and the staff were friendly and helpful. I would definitely stay there again if im in the area for a few days. Thank-
January 2024 by Liam Paull
Rooms: Premier inn + rooms are as nice as many 4/5 star alternatives in the city
January 2024 by jonny drury
Clean, ok, food was great in restaurant below.Told on arrival our room was ready but charging £10 to check in. Never in any other hotel has this happened. Late check out no problem but an ?early? checkin on Boxing Day! Having a laugh!
January 2024 by gail murphy
comfy but bed very high but not terrible in the big scheme of
