September 2023 by Waqas Raj
wish i could give them 0 star, the little child girl who sits behind counter should go to school and learn some basic manners. i have reported them to social services for child labour
August 2023 by megastarbby244
Rude, unhelpful staff with rip off prices
August 2023 by Nomi Nouman
rudest people on earth. Always ready to irritate customer. Unreasonable arguments and arrogant,No morals whatsoever. I gave them multiple chances but they proved they are genuinely dishonest people.The service they refuse every time is accepted in other post office with no issues at all.Never visit these liars again
July 2023 by Micheal Hay
I am a frequent visitor of Burnage Lane Post Office and I can confidently say that it is the best post office I have ever come across. The exceptional level of service and the positive attitude displayed by the staff make every visit a pleasure. WeThe young man who often assists me deserves special recognition for his outstanding customer service skills. He is always ready to help, and his polite and friendly demeanor is a breath of fresh air. It's evident that he takes pride in his work and genuinely cares about providing a positive experience to every customer.I must mention that this young man's positive attitude reminds me of his father, whom I have also encountered during my visits. The apple doesn't fall far from the tree, as they say! The father's influence is clearly reflected in the exceptional service provided by his son. The staff at Burnage Lane Post Office goes above and beyond to ensure that each customer is taken care of promptly and efficiently. Their dedication to providing top-notch customer service is truly commendable.Whether it's assisting with postal services, answering inquiries, or simply offering a warm greeting, the customer service at Burnage Lane Post Office is consistently exceptional. The staff's attention to detail and genuine care for their customers make this post office stand out from the rest. I highly recommend Burnage Lane Post Office to anyone in need of postal services. You can trust that you will be met with a friendly face, receive prompt assistance, and experience the best customer service around. Kudos to the staff, especially the young man, for making every visit a delightful experience. Keep up the outstanding work!
July 2023 by Pranav Radhakrishnan
Extremely rude and lazy lady behind the counter. Refused to even check for the parcel. Royal mail confirmed that it had been dropped off at the post office. But she refuses to check for it and claims that it hasn?t arrived and said it?s not her problem.
April 2023 by John Mcginlay (Golfball)
The staff are friendly but sometimes it can be really busy
April 2023 by John Mcginlay
The staff are friendly but sometimes it can be really busy
December 2022 by Wayne Jackson
Great Post office friendly staff always helpful many thanks
October 2022 by Umar Saeed
Nice clean and always get my post etc posted.. as open till late very helpful ?
July 2022 by Kelly Clark
It's really handy and it's open 8-8 everyday except Sunday
April 2022 by M R
Nice big post office. Nice service. Its really great they are open til late including Saturdays.
August 2021 by Anon Reviews
Best post office for everything. My local post office. I wouldn't go anywhere else but why are they closed. It says that due to the system being down, they have to stay shut.
August 2021 by Abraham Hope
I gp there quite often mainly to use the cash machine positioned outside. Disabled access is good and it has a ramp and rails. Customers are given the correct space and after being served they exit on another isle. They are open long hour's and are most convenient. It can be busy at school opening and closing times as it next to a school and near a another. Staff are helpful and polite
August 2021 by Chelsea Frankland
*Great Service*After realising I had been conned after sending my phone to a buyer without getting my payment I was distraught. I did not know once you send a parcel it becomes a legally binding contract for the royal mail to send so i was unable to retract my delivery. The post master at this site gave me guidance to contact the police and the royal mail and get the parcel stopped. He ensured my return address was on there and noted on the parcel that it should not be sent. I was tracking my parcel and found it had not been delivered but returned to my area and was delivered back to me today. I am so grateful for the support given to me from this post office and i think it is important we all learn our rights before we post anything off and also ensure we are only sending post when we are sure we will receive the payment owed. Thanks again for all your help.
August 2021 by Nathan Butler
Not the closest post office to us but it's the one we go to all the time. Open longer than usual post offices is a massive plus. The staff are fantastic too, really lovely and friendly.
