March 2024 by Matt Gadi
Probably the best here in Manchester, excellent customer service. They also let you try the prescription before the operation with glasses or contact lenses
December 2023 by Vikki Ward
I am a terrible whimp with my eyes but decided to do both eyes with lens replacement - literally life changing!! Amazing clinical team and in under 24 hours I have better than 20/20 vision!
December 2023 by Keith Nicholson
I had an ocular lens replaced which had an issue 10 years after it was originally placed. Optical Express in Manchester have been marvelous throughout my procedure. They arranged my transport and overnight stay and provided a map to get me from the train station to the clinic. All the staff were friendly and couldn?t do enough to put me at ease and talk me through every step of the process. Usman did my pre op checks and answered any questions I had. Smashing lad and very professional. Mr Aasheet Desai did the surgery and has done a fantastic job. He did explain all the possible outcomes and I felt confident and assured he would fix my problem. I?ve had my post op checks and everything is spot on. Less than 24 hours post surgery and I can see quite clearly and have no discomfort at all. I understand my vision will continue to improve in the coming weeks and months. Overall I?m over the moon with my results. Again, many thanks to all the staff.
December 2023 by Carmen Lee
It?s been life changing getting laser eye surgery, the optical express team was really helpful and knowledgeable. Usman was great at answering all my questions and I didn?t feel pressured at all to go ahead with the surgery. I?m so glad I did go ahead with it and chose to go with Optical express Manchester
November 2023 by Chris Perriam
The staff at St Johns St Manchester branch couldn?t be more helpful or more knowledgeable. Thank you. However, as for the past however long I can remember, they are badly let down by a clunky and unreliable IT system wasting their time and losing patient data. It?s taken me 5 weeks to get new spectacles almost solely because of IT- related communication problems.
October 2023 by Margaret Hutt
My visit was very good. Both reception people were pro-active and helpful and the optometrist himself was excellent: both thorough and explained the changes in my eyesight.The reason for not 5 stars is because of the shockingly bad treatment I have had from Optical Express up to this time which is the subject of a formal complaint at the moment.
October 2023 by thom kissock
Can?t fault the service. It?s been 3 weeks since the op, and the aftercare has been great. Able to pick up drops which i?ve ran out of easily. Saw some bad reviews when i researched online, but not experienced any of the problems left on poor reviews! Would recommend
September 2023 by Craig Heywood
I have just had laser eye surgery with Optical Express. From the first consultation to the final product I have nothing but respect for all the hard work the team have done. They made the whole process move very swiftly but also put me at ease when I had questions / concerns. The team at OE including Usman and the surgeon have done an excellent job and I would thoroughly recommend going there should you wish to have laser eye surgery. I know it?s a scary feeling having it done but honestly you are in an out within a couple of minutes. Thanks again for everything! Craig
September 2023 by Samlad31
I?m torn as to what to write on this review as the hotel has me conflicted! Firstly the good, perfect location for deansgate shops, bars, theatre etc and the funky decor is spot on. The bar ?Motley? is really trendy and the staff have been very friendly and helpful. Haven?t tried the gym, but it?s next door and looks very modern. Now the bad.. This is a hotel afterall so the actual product - the room leaves a lot to be desired. I was blown over by the styling, it?s modern and steampunk esc with stainless steel pipes running along the roof and a cool bathroom pod in bright colours. Awesome big tv which pulls out at an angle and I have an awesome view being on the top floor. There is coffee facilities on every floor, fresh grind and brew machines which is a nice touch and I totally get the reason they do this - it must be so much less work to just keep clean and tidy one station instead of every room. After a long day travelling, all I wanted was a restful nights sleep and I hoped to get that, here for two days at a conference.. This was not to be the case. I didn?t realise but the mattress is extremely thin and hard as nails. This combined with an extractor fan in the room which doesn?t switch off, and water noise that goes on constantly - running water in pipes from the other rooms which sounds like the great flood is about to crash into your room - picture the scene at 2am with this noise and me trying to sleep.. I haven?t slept at all in two days, the noise is unreal, and reception just say ?oh sorry it?s the hotel air circulation system? and shrugged. A real shame as I really do love the decor and would have come back in a heartbeat.
September 2023 by FarAway22244738706
Wonderful, friendly staff who had to deal with 190 people arriving with -10 minutes notice! Nice, cosy rooms which were really fresh and clean, central location and really good food. Shame we experienced it as a result of a flight delay.
September 2023 by lee605
Great location for Deansgate. Hotel room was very small and compact. I couldn't even get to the side of the bed it was that tight in there. No tea and coffee in the room, it's a drinks machine at the end of the corridor next to the lifts. Wouldn't stay again.
September 2023 by O9861YQjessicac
I came with some other friends, the service was great. We had food and drinks, the service was fast and the atmosphere was great. The food was so nice and worth the money. I would definitely recommend!
September 2023 by 466abbieb
Lovely restaurant and bar. Abrar very accommodating and helpful. Food and drinks very delicious, and worth the money. Would recommend to friends to come here great atmosphere, added to our trip to Manchester.
September 2023 by C1585HSjordana
Very friendly and pleasant staff with a laidback atmosphere. The food was good, in particular the flatbread with hummus. Portion sizes were also very good. Our waiter Abrar was attentive and friendly ??
September 2023 by nathanhJ7287RP
Kintiza was outstanding, went above & beyond. I would recommend coming here, great service as she was always on it. Key eye for detail and service with a smile. We will definitely visit again. Thank you!
