January 2022 by Manil Belouizdad
I had an appointment today at 12:00pm to view a property on Ducie Street with Claire Heaton, everything was clearly confirmed through emails. When I arrived at the address we agreed on, on time, I found myself waiting and calling the agency multiple times, using the two different numbers provided, left two voice messages, then at 12:25 decided to go to the agency to see if someone could help me there.When arriving by the agency, Claire finally phones me and claimed that someone called the agency this morning to cancel the viewing, thinking it was me! She then refused to take me back to the property to view it and suggested a much later viewing time, not willing to meet me halfway in order to fix her obvious mistake when I had to take some time off work myself.Claire wasted my time, her attitude towards business was extremely unhelpful and I intend to make more people aware about her highly unprofessional behaviour.
January 2022 by Edward ?Ned? Poulter
I've been working with Oasis Living for nearly some 6+ months now, following a very positive recommendation from a colleague of mine.I can wholeheartedly recommend them, both Claire and Laura are incredibly approachable, professional, and not afraid to go above and beyond - something that is sadly quite rare in this industry. Laura was happy to talk me through all the steps that were needed, and the service has been quick, easy, adaptable, and completely hassle free.I would highly recommend them to anyone who's looking for an estate or lettings agent!
January 2022 by Shakti-Rose Windsor Das
Started off great! Oasis Living responded to all of our emails when things needed fixing, etc. over the course of our tenancy. Unfortunately, we had a chunk of our deposit taken and would have had more taken if we had not disputed. Before/when moving in, we were told not to worry about the carpets, as they?re in need of replacement, yet some of our deposit has gone to cleaning them. In addition, despite cleaning the property before leaving, another bit of our deposit has gone on a professional clean. Cleaning the property professionally should be something they should have paid for themselves, as we left the property as clean as we could possibly get it by ourselves. Really disappointed, and such a letdown! Please do better.
December 2021 by Ty Graham
I had an excellent experience! They took care of me like I was family. Very flexible and always there when I had questions. This was the first time I rented in the UK and they made it very easy for me! Thank you so much!!!
October 2021 by Phil Thomas
Terribly communicators. Contacted to view an apartment I was willing to put a deposit down on without viewing it as I knew it was what I wanted. Was told viewings were not taking place for a week and I couldn?t hold the property without having one. Two days later the property is Let Agreed?
September 2021 by Shakti-Rose Das
Started off great! Oasis Living responded to all of our emails when things needed fixing, etc. over the course of our tenancy. Unfortunately, we had a chunk of our deposit taken and would have had more taken if we had not disputed. Before/when moving in, we were told not to worry about the carpets, as they?re in need of replacement, yet some of our deposit has gone to cleaning them. In addition, despite cleaning the property before leaving, another bit of our deposit has gone on a professional clean. Cleaning the property professionally should be something they should have paid for themselves, as we left the property as clean as we could possibly get it by ourselves. Really disappointed, and such a letdown! Please do better.
September 2021 by ShaktiroseD
Started off great! Oasis Living responded to all of our emails when things needed fixing, etc. over the course of our tenancy. Unfortunately, we had a chunk of our deposit taken and would have had more taken if we had not disputed. Some of the deposit went on cleaning the carpets, which we were told when moving in we didn?t need to worry about as they were going to be replaced after moving out. A big reason for the carpets being so dirty was the pipes in the kitchen leaking gross water everywhere - something we had no control over and was likely due to the pipes being so old. Additionally, despite the fact that we cleaned to the best of our ability before leaving, some more of our deposit went on a professional clean, which should have been their responsibility! Really annoyed and would not recommend.
June 2021 by Ned Poulter
I've been working with Oasis Living for nearly some 6+ months now, following a very positive recommendation from a colleague of mine.I can wholeheartedly recommend them, both Claire and Laura are incredibly approachable, professional, and not afraid to go above and beyond - something that is sadly quite rare in this industry. Laura was happy to talk me through all the steps that were needed, and the service has been quick, easy, adaptable, and completely hassle free.I would highly recommend them to anyone who's looking for an estate or lettings agent!
June 2021 by Shauni Adekoya
I had a wonderful experience with Claire and Laura at Oasis. Both were really friendly, approachable, and professional. It's clear that they love what they do, and both go above and beyond to help tenants when there are any issues. Cannot recommend them enough!
February 2021 by R1 Lr
Top class estate agents. I received a professional yet personable service. Laura especially was always approachable and responsive. I was nervous about reporting the breakdown of some major appliances (washing machine and boiler), but there was no need. They were replaced within a week or so of reporting. No endless contractors sent to get the cheapest quote just a speedy and fuss-free approach to resolve. Never had this experience with previous agents! Makes such a difference to be trusted as a tenant and treated with mutual respect. Thanks Oasis Living for a great experience!
February 2021 by Gareth Doyle
Oasis Living have been brilliant from the start of my tenancy right to the end. Claire and Laura were always helpful and informative when it came to any issues with the property. Both were friendly, personable and attentive any time I talked with them, definitely the best Lettings team I have dealt with.
February 2021 by Yvette Lee
We've recently let our flat through Oasis Living and have been very pleased with the service they have provided. Laura has kept in touch with us through every step of the process and the service has been quick, easy and hassle free. Would recommend their services!
January 2021 by lee
I could not have been happier with their service. Very friendly, and professional. I would highly recommend.
January 2021 by Rebecca Coleman
Can?t say enough about how helpful and professional Laura and Claire are!
January 2021 by anthony harvey
Oasis are simply the complete letting agency, honest, caring, efficient and reliable. Cannot speak highly enough of them, one of the best agents in Manchester.
