February 2024 by o k
i went on saturday 10th of feb and the customer service from one individual was excellent. he had blonde hair and told me about how i could use other student discounts. he really made my day and he?s an excellent employee.
December 2023 by Karina Stundyte
Maliha ( I?m so sorry if the spelling is wrong) was such a great help in the shop today. Lovely girl and has great customer service. Thank you!
November 2023 by Kathryn Teltschik
Went to Morphe yesterday and the customer service was pleasant. Asked if I was looking for anything particular then gave me space as I shopped around the store. Then checked on me later to see if I needed further help. Which I did appreciate, since I did have a question about a product. It?s been a year in the store and the customer service is still pleasant. They also do have makeup classes that you can pay for which is nice. Also there are a couple seats inside the store for your partner to sit in while you shop for makeup, if your partner does not like shopping around with you.
October 2023 by Diggi O
Really helpful staff thank you
October 2023 by Lydiane aam
Hello ! It was my first time in this shop with my friend and we spoke to Sophia who was AMAZING , she was really helpful and recommended the right products for my friend which we loved . We are definitely coming back to this shop and hoping we will find Sophia again . Thank you !
July 2023 by Stephanie Wallis
Visited this store on a Sunday, but it was quiet with only a couple of other customers inside. Upon arriving I noticed a group of 5/6 staff huddled together talking. While I was walking around nobody approached me for help, even a simple hello would have been nice. When I got to the till there was 1 person already serving a couple of customers which was taking a while, and even an additional staff member came over to help with them who saw me waiting. Eventually someone came over and started playing with the till, but I got the impression they were intentionally taking as long as possible to log into it, in the hope the staff member already on the till would finish serving their customer. It left me feeling like I wouldn't want to return.
May 2023 by amina salim
Absolutely amazing customer service I had an amazing employee named Alisha she was incredibly patient and professional 10/10 would definitely go back again she made me feel comfortable and she was extremely good at colour matching if you go pls tell her about this review she?s amazing an deserves is also I would definitely go back the next time I need makeup this is the morphe in the arndale centre
March 2023 by Uzash Star
Hi I really want to say big thanks to Safiya?? for her excellent customer service and efforts. She has a positive attitude and really helpful. Love going back to the store. AAA??????????
March 2023 by C Lynn
This store is wonderful. Super clean and the associates were welcoming and friendly. Alicia connected me with Abbie for a makeup appointment and she killed it. I made several great purchases including skincare by Bad Habit. They don?t only carry morphe products. It?s similar to a Sephora. Love it.
March 2023 by M
It?s okay. Was exciting when it first opened as everyone seemed happy and enthusiastic and like they genuinely were excited to be there now everyone looks miserable and the place is depressing if I want anything morphe I would rather order online, staff all talk amongst each other so if you are going in and need help good luck x
March 2023 by Sofia
I was a fan of Morphe, but when visiting the store my experience was unpleasant. I had arrived in store to purchase a concealer, I was approached by a lady who told me about the different concealers, and I'd asked if she could test it on me, so I could see the outcome before purchasing the concealer. The lady had tried two shades, one too light and the other to dark. I had asked for the shade between and was told they don't have an in-between shade. Which is fine, its not the ladies fault. BUT then when I told her I'd think about which shade I wanted (to be nice, as I didn't want her to think I didn't like the products) her attitude changed. She went from being all friendly to the 'I dont care' attitude. She asked if I wanted make up remover to take the concealer off, and then walked off. From my experience from brands like, Mac, Ysl and Nars. They make both sides look the same before allowing you to leave, as no one ones to walk around with different shades of skin. It's safe to say, the staff member has resulted in Morphe losing a customer.
March 2023 by Mariam Qayum
Alicia you life saver!!!I forgot all my makeup in London and I can?t thank Alicia enough, she was so helpful and kind! Go morphe for having genuine and real people working in their stores!
March 2022 by R D
Never used Morphe before but the team were fabulous - colour matched me quickly and weren't pushy with the sales. Fabulous discounts too. You have a new fan! Thank you!
March 2022 by Tori Walker
paris is a star. anxious first time lash wearer. thannkyou. x
March 2022 by Jack Taylor
Went in with my mum as she needed some foundation ? my huge Primark bag split all over the floor, so whilst the assistant helped my mum I was given excellent customer service by someone else who found a few spare bags as my stuff was all over the floor! Thank you :) and I'm sure my mum will enjoy the foundation recommendation
