February 2024 by Tony Knight The One And Only
0 stars
September 2023 by Will Morton
Worst and most incompetent estate agents I've ever encountered. 1 star is generous.
September 2023 by JM B
Do yourself a favour and DO NOT use this agency. They have literally stolen a chunk of our holding deposit and offered absolutely no explanation why - which in my books counts as stealing.Whenever I had any questions about the referencing Sameera just told me to reach out to RightMove and ask them - it's literally your job to know this why are you making me do it for you?We then sent a £288 holding deposit and asked for a 6 month tenancy (which was an option given to us), then the landlord said he only wanted 12 months so Sameera offered to return our holding deposit. We then received £218 back and not £288. I sent MULTIPLE emails asking her for an explanation and she completely ignored me!!!I don't even know how it's possible for a registered and reputable business like this to just take some of our money without even specifying why.I'm not someone that ever leaves reviews really but this is just shocking on so many levels, I had to.
August 2023 by Donatas Stankevicius
Very poor experience with this agency.Me and my girlfriend tried to contact with them via phone number from the morning to evening but no one pick up the phone. They only communicate with us via Whatsapp with very unprofessional messages.We want to see the property before pay more than £5000 but Rashid (agent) refused. Even though we already proved that our total income meets the requirement, she still wants to take full amount of rent WITHOUT LETTING US TO SEE THE PROPERTY???Luckily that I saw these reviews on Google before actually working with this agency. Now I understand why so many low rates from people.
August 2023 by Thu Trang Le (Norah)
RUN AWAY FROM THIS AGENCY ASAP.I just have a very poor experience with this agency during my process of renting a property. Sameena Rashid (letting supervisor) required us to pay 6-month rent upfront without letting us to see our apartment. We told her that we are willing to pay full amount of money, as long as we can see our property, but she say no. Who is going to pay more than £5000 without seeing the property?They communicate with us via Whatsapp and we are unable to contact them by phone. It seems like they?re doing something wrong and affraid of picking the phone up.Really dont understand how they can exsit with this working style. Very unprofessional.
July 2023 by zac hisao
It was a very strange experience. I thankfully did not move into any of their properties, but was in the process of making a viewing following an ad which showed a picture of the Quay, not the property (perhaps my first red flag).They sent me a video of the property via WhatsApp and I asked if there was an oven. Their representative then proceeded to say "I think there's a microwave oven". Why don't they know what's in the property? (Another red flag).I asked for a viewing before I proceed with any payments and the representative said "it'll probably be gone by then" as if to push me to put down a payment on a property I haven't properly seen. (The final straw)I thankfully looked at the reviews before I proceeded. Beware to anyone who is looking to get a property with them. Their business practices do not seem legit and I am not surprised at all by the mass of poor reviews.
July 2023 by Philip Ditchfield
I've been with Martin & Co for 2+ years and they've always been great. Good communicate and polite.
March 2023 by Eoin Schofield
DO NOT USE, AVERAGE RATING IS LOW FOR A REASON - absolutely shocking customer service. Seems like they never work. Never respond to calls or emails. When my flat mate initially moved in, they took weeeks to complete our reference docs and seemed like they had no idea what they were doing and only completed these a couple days before our move in date. When we moved in, the blinds in all rooms were broken. We had to pester them constantly and only when we threatened to contact the landlord directly, they did something about it. This took 3 months.
March 2023 by Steddie
I have used this company for several years to fully manage my properties. I found out they were charging me for unnecessary work. They were defensive and unopologettic when challenged. The Dont use these deceitful crooks.
October 2022 by TJ Hinson
DO NOT USE. Do they even work? Unresponsive to any issue or call, when they finally answer (normally to ask for money) they are rude and unhelpful. Flat had an broken window which remained open the whole tenancy because the didn?t fix it.
August 2022 by Chetauya Ijeoma
account with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life.. until MRS CHARLOTTE WAYNE came along, the man who changed my life totally. i had concluded that all account managers in groups were scammers but M proved me wrong, every time i apologize to him for doubting him from the start. Everyone needs to meet him he is the one, i urge you reading this not to conclude that every account manager are the same i propose you try MRS CHARLOTTE WAYNE and see for yourself before concluding. Reach her on
email
[email protected]
whatsapp:+39 (351) 093 7250
July 2022 by MilkeYy DeSsh Buthelezi
I am proud to recommend Mrs Rebecca Wayne, for a selfless and reliable investment service, I was constantly looking for a reliable platform to invest and my friend introduced me to her platform and I realized this is the best platform to invest on because she maintains discipline in her investment,relationship and strategies to ensure the complete transparency and credibility of her investors. if you want to be financially successful invest in her platform now, Contact her Via:
Email:
[email protected]
WhatsApp:+18304848051
July 2022 by Josh Pyman
Emailed, left voicemails, must have called like 20 times over 2 days trying to get in touch and not once did anyone pick up the phone. Haven't had an email reply or a call back. Super frustrating.
July 2022 by Olivia Rushton
Wouldn't even bother calling, only one woman seems to work there and she is so stressed out by the number of phone calls and emails coming through. Another minimum wage employee being exploited by a company
June 2022 by Nathan Wallis
Happy with my experience with Martin & Co Manchester Central. Overall their staff are very attentive and have resolved any maintenance/repair issues. The agency is very trustworthy as well, having refunded an accidental overpayment of rent within 24 hours.
