I would expect to be able to solve any problem in a physical branch, not to be told to call a specific number, then be transferred multiple times and be asked for sensitive information over the phone.
August 2025
Terrible bank, employees don't know anything, it's hard to invite a customer to sit down and deal with the problem... everything is standing, between helping me, he goes to other people... very unprofessional behavior...
Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services. To find out what accessibility services are available in your local branch, search for it in our branch finder.
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Products and services: Bank accounts, Savings, Mortgages, Credit cards, Loans, Insurance
