March 2024 by Yashar Mayamei
They made my tenancy really easy. I am very satisfied
March 2024 by Nigel Leech
Granite have managed my flat for 18 months without issue. They quickly provided new tenants within days of contract completion. They advise me promptly of any repairs that are required. And they ensure that the tenants' rent is paid to me on time!
March 2024 by Conor Hyde
I would be very happy to recommend Granite property Management to any landlord or tenant out there. I have been with them for years renting my apartment in Manchester and the service is always professional, fast, and impeccable! They handle everything from start top finish! Great service!
March 2024 by Nathan Wong
Had to terminate my tenancy due to personal reasons. According to their policy, I have to keep paying rent for the empty flat until a new tenant is found BY THEM. I could've been fine with it but they sure took a LONG time with it when obvs there was a high demand. They also started to become unresponsive/ reluctant when asked about my deposit back. Also they insist on keeping ALL communications via email to "keep things on record" which I understand but it really just makes things 100times slower and more difficult some times seeing how not everything can be easily explained through text.
March 2024 by leonard fordham
Excellent in all aspects from the top down. Having used various different lettings agents over the last 10 years, I can honestly say that Granite Lettings have provided me with the best service out of them all. Every member of the team is professional, helpful, quick to sort problems, and more than happy to offer advice if asked. As an independent agent they really care, so you get a very personalised service, unlike with some of the larger agents. I live abroad and can sleep soundly knowing my property is in good hands, they treat my flat as their own. Thoroughly recomended.
March 2024 by Anthony Mccabe
I've used Granite to manage my apartment for around 5 yearsThey are friendly, professional & provide a great serviceOver the years they have gone over and above to assist and support us with the management of our propertyHighly recommended!
March 2024 by Mike McHale
Absolutely fantastic service, very prompt and curious to both the landlords and Tenants. Best try them First every time, they go the extra mile or 10.
March 2024 by Harrison Wu
I've been fortunate to team up with Granite Lettings & Property Management Ltd since February 2020, right before the pandemic changed the world. Their expertise not only smoothly navigated my property onto the rental market but has also ensured a nearly seamless tenant experience since then. In the span of four years, I've only needed to change tenants once, which speaks volumes about their skill in maintaining high tenant satisfaction and encouraging lease renewals.Their rapid response to issues and effective problem-solving have made my role as a landlord stress-free and very fulfilling. It's clear their professionalism and dedication extend not just to property owners but to keeping tenants content as well.I wholeheartedly recommend Granite Lettings & Property Management Ltd to anyone in need of reliable and efficient property management services. Here's to looking forward to more years of successful collaboration and exceptional service.
March 2024 by Sylvie Banks
I cannot express enough how brilliant the Lettings team are at Granite their efficiency, great service, and knowledge of the Property Market is second to none. They take care of everything and their response and turnaround time in getting back to you is impressive. I never have to chase for anything, leaving you with a peace of mind. Thank you for the last 4 years of amazing service.
March 2024 by Katherine?sss SEsts St O'Lones
Lovely staff. Colin was wonderful and really helpful. He made the whole process very smooth and easy
March 2024 by K Chen
I am leaving this review from a landlord?s point of view.I have been with Granite Lettings for almost a decade and it?s been a very professional and warm relationship. Colin, Wes and the rest of the team are a great team, courteous and proficient at all times. It?s been always a delight working with them. And I can only imagine that tenants also receive a professional service as they often remind me, as the landlord, to go the extra mile to be more competitive.I would highly recommend Granite Lettings.
January 2024 by Elliot McDonald
Absolutely shocking?cancelled a viewing 10 minutes before knowing we had come from over 2 hours away. Don?t even bother
December 2023 by kevin Murphy
Having just sold my house with Granite, I couldn't recommend them highly enough. The team were excellent from start to finish. The house had been up for sale for eight months with another agent as I had assumed that some local knowledge would be beneficial.After speaking with a number of other agents we decided to go with Granite. Colin gave us great advice on how to make the property look it's best and the improvement in the pictures and videos from that of the other agent was massive.Viewings were conducted by Sophie who was excellent and kept us promptly up to date with any feedback.We had three offers and had a sale agreed within two weeks! The rest of the process was managed really well with Wesley and Colin chasing up the solicitors regularly and keeping us informed of the progress throughout. Thanks for a great service!
October 2023 by Reena
They only rent to people who have been with same UK based employer for 3 months and have 4 years credit history within UK. They never tell you this throughout the process unless you ask. They also never answer the office phone. After arranging viewing, no contact number or email of agent was provided. Viewing was at an odd place very hard to access and no way to connect with agent. Due to these reasons I wouldn't recommend them. Also the house was worn out and extremely old with half the appliances not working during viewing.
October 2023 by Ben Darlington-Smith
Unprofessional agents, substandard lettings.The water heater in the flat I rented with them would break down regularly, this meant that we would often wake up without hot water.It would take their maintenance team DAYS to come fix it. All of the time we would be without the ability to have a shower.I found out on one of the regular (eventual) maintenance visits that the water heater was well past its lifespan, and should have been replaced several years ago. However the property management were too cheap to replace it.I got no apology, no acknowledgment of any issues and then they tried to claim most of my deposit for wear and tear on the cheap furnishings.I would recommend that people avoid using this company as much as you can. They have been the worse estate agents I have ever dealt with in my years of renting.Edit for Granite lettings: suspicious is that most of your 5 star reviews sound like ai responses.The flat was in tobacco factory if your ?maintenance team? are also struggling with your system.
