December 2023 by Anna Anna
Quite small, but had everything that I needed!
December 2023 by Elbie ?El? Kitten
Nice and friendly staff who are always polite and very informative.
August 2023 by daniel bowcock
Excellent store friendly staff very helpful
June 2023 by Alex Corlett
ABSOLUTE SHOCKING COMPANY AVOID!! Staff completely untrained and cost you time and money to say the least. Also no complaints department or contact number if you need to resolve problems. No wonder game went under
June 2023 by Paul Counsel
Not as good as it was when it had its own shop.
April 2023 by Goziller
Best staff ever but they are sometimes late on putting protects on shelves
April 2023 by Fabio Papaleo
Rushed all the way to Game to buy a new Elite series 2 controller after work. After being as happy as could be with my new purchase and great help from the guy working there, that quickly changed when I got home and realised there was no controller in the box!! I had to quickly rush back to Game before it closed to inform them of their mistake and they had none left in stock!! After rushing around and traveling over an hour and being charged the £140 for the controller which they didn?t have, the firstly very helpful gentleman informed me I was entitled to no credit or discount or any form of compensation for their mistake. The gentleman was apologetic and like I previously said, helpful at the start, however this is just shocking service from the company. After being sold something they didn?t have and wasting my time and petrol commuting back and forth I am disappointed and angry with my experience with Game. They took my money instantly but I will now have to wait a week for my refund! Will have to purchase elsewhere, shame.
October 2022 by shoaib afzal
Absolutley rubish staff visited at 4:15pm today and that staff member treated very rubish very rude and ignorent. According to him stock levels on website are not correct calling his own employer stupid. Not happy with the customer service at all. Owener should keep an eye on these type of staff.
October 2022 by Saha M
Customer service is a shambles, took money but didn't deliver. Such a waste of time.
July 2022 by Kyra Tierney
Went here with my sister todAy women staff stunk of weed and very rude. Claimed to be the manager. Will not go here again
July 2022 by Ben Wilson
Friendly and welcoming staff with very good knowledge of the products and services on offer
January 2022 by Syed Naqvi
Bad Bad Bad very Bad ExperianceIf any item is defected or not working properly this cheat company will not replace it.I bought on Ps4 Controller that is working slow means it's faulty. They refuse to do any help. I am so disappointed.Not recommended to my friends.Kindly check their refund policy as there is no refund if something is not working.If buy any item check before leave the store.
January 2022 by Nawaz Khan
poor customer service sold me an item was faulty went back first time man got it working broke down again went back they refused to give refund avoid this place
November 2021 by Darren Tierney
Shocking customer service from staff behind till. Refused to return my game or exchange it for something else as it would not work. I only hsd the game one day so was not being cheeky but she refused and when i said i will exchange it for two little teddies she locked me in the store and said i was shoplifting. Still feeling shook by it and will be reporting to hesd office
November 2021 by Kacie Tierney
Disgusting customer service. Very lazy and not knowledgeable in retro. Only seem to know next gen info witch is very unprofessional. Also lady manager was very rude end unpleasant. I heve elso seen reviews here by steff themselves witch is not shocking but just rude