March 2024 by Aqib Abbas
Very good customer service very clean presented store excellent location my vape was having problems changed it straight away thanks
March 2024 by Bablu Miah
Good location very cheap price have all the branded vape coils and devices found excellent choice of Nic Salts and liquids also phone at back had battery change done in 15 min very cheap price in city centre went to 5 shops found euronews/ smokers paradise the cheapest nearby half price thank you fo my repair and my vaping needs
March 2024 by Armando ArmanArmando
Excellent customer service good bargain on repairing screen and casesFound mu face chocolate and pop excellent location changed my case for me thank you smokers paradise / Europe's team
March 2024 by Haroon Muhammad
Convenient location in city centre and good range of product
February 2024 by Adel Hamadah
Very cheap robbery, I bought a broken calculator and rejected to change it or return the money
September 2023 by Sophie Garrity
Bought a product which cost me £4.99 previously from here. The lady behind the till charged me £21.00. Daylight robbery
September 2023 by Joanna Hull
My One stop shop for my American Candy All selection Available and chocolate & sweet craves.Bought my vaping kit today from this store after window shopping at many stores in city for the pass few days - what a bargain price from other stores in city, want to switch from cigarettes all help and full attention given explaining different choices of vape kits and Salt liquids to help me quit cigarettes thank you.Very convenient store for my stationery needs too!!Had a phone repaired very good repairing for phones excellent Very good price to buy mobile phones Professional service all time
May 2023 by Marzena Zawislak
Costumer services rubbish. They're so rude with customer. They don't have skills how to talk to ppl .
December 2022 by Shamal Mustafa
This store completely scammer . Costumer services rubbish. They're so rude with customer. They don't have skills how to talk to ppl .
December 2022 by Inby B
I have been going to this shop for years. Honestly can?t think of a single negative comment about the business. Always look after my needs. Special shout-out to Mubarak and saif for the brilliant customer service
November 2022 by Louis Louth
Went for a screen replacement but got the wrong screen fitted which doesn't work properly. After they explained there was no 'original' from the supplier they said the most they could compensate was £30. Seems like they didn't know/care about my phone much in the first place. Now I've lost £60 and I'm stuck with a phone that isn't usable. Won't be coming again.
November 2022 by Kiah Freer
I had my phone screen repaired here 3 weeks ago. After dropping it and damaging the LED, when I collected the phone the camera was no longer working and the screen kept disconnecting and the LED has gone again. I took it back into the shop to complain and they were very rude and tried to say it was my fault.I have just taken my phone to another phone shop, who said that the repair was not done properly and they had used to much glue to seal the phone which has damaged the camera. Would not go back here again.
November 2021 by Jubeda Patel
Everyday in this shop for my cigars yes and drink. Very friendly & professional, had my phone fixed very quick service with no problems. Will deffo return to these guys for future phone needs.
November 2021 by Thomas Kiss
Place is an absolute scam. Had an e-cig I bought from them keep setting off without me touching it and ended up burning a hole through my bag. If it was in my pocket I could've been badly burnt or it could've even exploded! I went on to their website and they told me they would happily exchange it if I came in. When I came in to tell them the issue I was instantly greeted with, "You can't return after 14 days". This isn't by any means what I was trying to tell them and they would not listen to a word I said. This resulted in the worker getting in my face and grabbing the ecig box off the side and trying to take it out, bearing in mind this was my property. I took it back off him and told him I wouldn't leave until the issue was at least somewhat resolved and he would listen. I ended up with him in my face telling me to get out and threatening to phone the police. Also bearing in mind the Covid rules, which he was not adhering to by any means. AVOID THIS STORE AT ALL COSTS!!! NOTHING BUT HORRIBLE CUSTOMER SERVICE, THREATENING BEHAVIOUR AND SCAMS.EDIT*** The ecig was turned off each time I put it into the bag. When I took it out I was able to turn in on meaning it was a fault with the internal chipset and not a manual error. Your live chat suggested that I visit in-store and I would be able to get an exchange, which I'm sure you already knew through the chat logs. The behaviour of your staff was disgraceful and just outright childish. Don't belittle a customer and tell them what the problem is without even listening, in what world would that make sense?
November 2021 by Florin-Georgian Grigore
I went to this store and I wanted to take a bottle of lipton and he said I have to give them a 0.45 pence charger and they forced me to take another one so I wouldn't give it away and my complaint is like that lady allows me to he had my phone in his hand to search the maps I don't know what he wanted but my phone didn't work but he is not allowed to take the client the phone is a serious thing to walk in his phone I want you to kick out that lady be careful you get lost Gentlemen's clients are nice and never took my extra money
