January 2024 by Ian Barlow
Got a great new broadband and sim card deal. Excellent service.
January 2024 by Ronald Garcia
Slow but finally able to sort my problems out
January 2024 by Dilon Ashton
Mo the manager helped me purchase a new phone case with the help of putting on my new screen protector like an expert. Amazing customer service and felt very grateful for the help. Happy new year lads
January 2024 by ZSN Krollixy -
Love the PS5's and XBOX's they have there with razer seats and curved 144hz monitor. They also have one racing sim using a xbox series x you can play forza on it, F1. And they showcase all the new phones and Samsungs including the folds and flips, they showcase the apple and Samsung watches. Motorola razr flips. Samsung galaxy books, amazon ring smart doorbell and some smart home accesories
November 2023 by alan green
Very good place to go if you have an EE phone, or even if you're thinking about switching to EE, you can't go wrong. These guys know everything to do with mobiles and anything they don't know well they figure it there and then.
October 2023 by ???? ????????
Went there twice and got the appropriate service. Kash helped me both times he was professional and friendly
August 2023 by Alex
Friendly and helpful staff and very patient, although for my case it took us for more than 1.5 h to settle the contract. Highly recommend
July 2023 by Luke Collier
Daanish was fantastic, and the manager of the store both came up with a great solution for what I needed and had excellent knowledge for my situation.Great stuff
April 2023 by martin burnett
If your afraid to change networks. Don't be EE. Has got ya back anytime you have problems they'll solve it. I've had BT 20yrs. This is the best from BT mobile to EE. Go for it.
April 2023 by Samuel C
The logistics of EE as a company is a absolute nightmare, but the staff are friendly and do what they can to work around the issues, big ups to Andrea who went above and beyond ?
November 2022 by Mark Handley
Had to swap over my Australian sim card for a British one and the staff at EE were very helpful for a naive traveller like me. In fact for what you get for 10 pounds it is cheaper than aust.
November 2022 by Lauren O'Flaherty
Excellent customer service from all staff and the manager!
October 2022 by Caroline Hunt
Appalling Service both in store and by the so called technical team. Mid September I visited the EE store in Manchester to change my outdated broadband account to a new and more modern tariff and asked them to send me a new router. Couple of weeks later EE still took the old amount from my account of £42 even though two weeks earlier it had changed to a lower amount, one month later I was still getting bills by email saying £42 will be taken from my account, I revisited the store on Sunday the 16th of October to be greeted by a miserable assistant who told me to ring EE, I replied but you are EE I need to know why my broadband hasn?t been updated one whole month after my initial visit, unfortunately I didn?t get the assistants name but she was young and wearing a head scarf, her attitude towards me was so rude and she was so unhelpful. After numerous phone calls to the joke of a technical team who then say we need to ask our specialist team why my broadband is still on the old tariff I received yet another bill for £42 instead of £27 and 6 weeks later my router is still non existent. The whole EE experience has been very upsetting for me and I would not recommend anybody to go to the EE store in Manchester to ask them for help in putting right their own mess up.
October 2022 by Roy Bennett
Having a few problems with my new phone.Called in at EE, near Primark spoke to a lad called Mo he was superb took his time & sorted out everything for me.EXCELENT service.
August 2022 by Clara
Very confusing visit. Entered the shop with a simple request, I said 'I'm with provider X at the moment, but I'm not satisfied. I have a pre-paid sim and want to switch to EE'. The shop assistant proceeded grabbing a sim card, and started to set it up on the iPad. I got a bit worried he didn't fully understand what I wanted, so I said 'I would like to keep my phone number of course'. Upon which he reacted very surprised. Why would I want a new phone number?? I said I want to "switch" to EE. After that it was all very difficult and confusing. 'Loads' of work had to be done on the computer, it was not straightforward at all. I was left feeling I requested something super complicated? When the store assistant went to do his thing on the computer he said "you can wait if you want".. without time indication. Of course I am going to wait. It all started a bit strange as well at the beginning when he told me all about his morning, how his shifts got changed, with a huff and a puff he told me he had to work for 8.5 hours and how annoyed he was. When I walk into a store wanting to switch providers, I want to feel like that was the best decision ever. Not like I'm making the life of the store assistant very difficult. I had to ask help to insert the new sim card into my phone, I had to ask to explain certain things, he wasn't proactive at all. He said something about switching simcards a few times, but it was very vague and confusing. Anyway I'm all set up now. But the store visit wasn't pleasant and the store assistant didn't really want to be there.
