January 2024 by 558jab
Rude staff, left waiting,terrible experience would definitely not return even if THEY paid me, the lad on front of house needs to be in the back of the house or retraining
January 2024 by Rob Williamson
Visited Dreams today and were extremely satisfied with the professional expertise and friendliness of Kam, the store assistant. She was very helpful, genuine and patient in guiding us to buy a mattress that suited us at a very reasonable price.
January 2024 by Erik Allen
This is the third mattress I had from dream the mattresses uncomfortable it like sleeping on the floor my neck is sore and my back aching I've been awake all night I haven't had one bit of sleep guy said this matches to be better for you because it's got more springs in it. Never gonna listen to anyone again
December 2023 by Les wight
Excellent staff and great product
December 2023 by Aaron Ollier (Alpha Oscar)
Outstanding customer service. 10/10 I would recommend to anyone in the need for a new bed or mattress
December 2023 by Norma Smith
Very pleasant experience entering your store. Pleasant welcome.great store lay out. Clean tidy. Impressive choices
December 2023 by Melissa Dawn
Excellent customer service. Friendly, welcoming atmosphere. Would definately choose this store again in the future!
December 2023 by Kez d
I visited the dreams store in White City today, I was greeted by a very helpful gentleman, Daniel. I was even offered a hot drink while I was in store, which was kind, especially as it was so cold outside. Once I had a good look around at the beds, Daniel was on hand of offer his advice. Not knowing what kind of mattress I wanted, Daniel, let me lay on the sleep mattress, which shows the mattress that best suits you for how you lay on it... very good idea. I was then shown mattress that suited me and even given a pillow to rest my head on. Great service from Daniel and the other staff in store. Very easy sales process and fast free delivery, which is great... same week delivery. I was quoted 12 weeks from one of the other stores on White City...plus an expensive delivery charge. I've left the store happy with the service and my purchase of a bed frame, mattress, and an armchair.
November 2023 by moz
i went into Bensons first and their service was a joke, 50 yards down i went into Dreams and Ben and his assistant were simply great - thanks so much
October 2023 by John Douglas
Our shopping experience was very enjoyable thanks to the lovely Daniel told him what type of bed were wanting which he pointed out several beds that he thought would suit us and to try . He then left us to browse at our leisure. Which we did till we found the one that was suitable Bed & mattress.Daniel then came over told us every thing we wanted to know & we went away very happy people Thanking you Mr J Douglas .
October 2023 by Aaruga Selvaratnam
I visited dreams today to find the perfect mattress for myself and the service provided by dreams is highly appreciated. Daniel, one of their staff guided me to figure out the suitable mattress within the given budget. He explained me the different types of mattresses they have and how they influence the quality of the sleep by describing the different materials & methods they use to manufacture the mattresses. He also briefly described the durability of each products & delivery options for different products which helped to find out the best fit for myself. Overall, I really appreciate his assistance.
October 2023 by Smutty Bradshaw
Chantelle my sales assistant was lovely, very patient as what I originally thought I wanted was different to what I actually bought. Great service
September 2023 by Steve & Penny Young
We needed to replace the hideous mattress in our daughter's new rental flat in Trafford, Manchester within a single day. While other bed shops had no stock and demo units only, the very helpful Dreams salesman, Danny, showed us the demo mattresses they held which were backed up by warehouse stock. He then showed us a good mattress on clearance offer which we could take away there and then. The price and quality were great and Danny carried the mattress, plus free cover and bargain pillows, out to our vehicle. The whole experience could not have been better! Many thanks DREAMS!
September 2023 by Graham ashton
Absolutely brilliant time, not rushed and every question answered . Very polite and not pushey staff 10 out of 10
August 2023 by Michael Nash
My wife and I was looking for a new bed, so we both decided to pop along to dreams in white city retail park over at Trafford . We were met by a nice young gentleman by the name of Michael. He was quick to ask us what kind of bed we was looking for. I said one you sleep on : ))) With the information we given him he took us around to show us some of the beds they had in the showroom and told us a little bit about them and others available way we was looking around Michael offered us a drink. In the end, we came to a decision with the bed we decided on and ordered one . Michael was instrumental in helping us buy our bed with the information he gave us and his knowledge. My wife and I found him to be very professional . We will be happy to recommend this store to friends and family . Also, the two gentlemen who delivered and put the bed together were friendly. and put on shoes covers over their footwear so as not to get our carpet muddy and was chatting, though out. After they were finished, they made sure all the rubbish was taken with them . Sorry, lads, I forgot your names . Dreams to pass on our thanks