March 2024 by Herpoel Xavier
Excellent bedding. Spacious and well-equipped bathroom (shower gel, shampoo, towels, etc.)Despite the proximity to the airport, excellent soundproofing.On foot, you are only 10 minutes from the train station and 10 minutes from the airport.Easy welcome, setting and careful decoration.Excellent value for money.I recommend.
February 2024 by Alan Payne
A shocking disappointment for a newly reopened IHG hotel........
February 2024 by Peter Klug
Rooms: Very smallFood & drinks: Great food
February 2024 by Shin Lim
Conveniently situated close to Manchester airport, upmarket hotel with brilliant customer service who go out of their way to make your stay enjoyable. Particularly impressive was the restaurant which offers a hearty full English (and continental) breakfast served by the friendliest people you?ll ever meet. We had a great time chatting to the head waiter and restaurant staff during breakfast, and were so grateful for the considerate customer service at the hotel desk when we checked in very late the night before.Highly recommended and we?ll definitely stopover here again in the future.Food & drinks: Child friendly restaurant
February 2024 by Andrea Day
Great place to stop before you fly out . Rooms were very clean comfy bedsRooms: Comfy beds clean and tidy ..... nice touch water n chocolate
February 2024 by Sid Needler
Was a little hard to find with my satnav, but once found was fine excellent and helpful staff, every thing spot on.
February 2024 by Christine Phillips
Great place close to the terminals. Pity we only stayed for a short night dur to an early
February 2024 by derek rodgerson
The room was really cluttered with tables and chairs had to move a table +chair so I could get out of both sides of bedFood & drinks: Only about food and drink it isn't bad review all it was, We booked a table at the restaurant just to find out the restaurant and bar meals were the same thought we were getting something special it let us down.
February 2024 by Ruth Duck
Easy to get too from the airport. Complimentary chocolates, waters, snacks etc. amazing staff, beds and bathroom. Slept like a queen here. Will definitely come back.
January 2024 by alison little
The hotel is advertised as 'recently refurbished' but they really should tell you it's still in the middle of refurbishment! I got chatting to a couple of the builders who said the top 2 floors were shut off because they were still being worked on. I didn't actually need them to tell me because I found out for myself at 6am. I'd booked a hotel so that I didn't have to set off from home at 6am but 100 quid down and all I saved myself was an extra 30 minutes in bed. And honestly the quality of refurb is rubbish, it's had a repaint and some new carpets, that's it. The bathroom in my room was shocking. They've fitted a new splashback behind the shower (that actually looks like it's got black mould, I had to take a second glance!) and that's it, they've not even fixed the dodgy repairs from years before.Also it was very icy the evening I arrived and the morning I flew out, but the car park or pavements weren't gritted, they'd done the bit immediately in front of the entrance but all the rest had been ignored, I ended up driving through a parking area rather than the proper access road because I could see the ice build up shining in the street light. I had to walk the access road to get to the hotel entrance and it was really slippery, I'm thankful I decided against driving down it!I used to stay in the hotel almost every time I flew from Manchester, it then went very down hill, especially when they were selling access to the lounge and people started trying to drink £40 worth of booze in 2 hours to cover the cost, it then closed down for quite some time, but I was keen to try it again to see if it had got its cold charm back. Unfortunately not. Generally the IHG brand has lost its way, after years of loyalty they're no longer my hotel chain of choice.
January 2024 by Alan Openshaw
It's a pity that even on the web site it states that they accept cash. But when I went to pay with cash at the bar, was told that cash is no longer available.I find it unacceptable that companies are refusing to accept cash. Cash is ? King please don't say you accept cash on the website and then refuse it.
April 2023 by janebX8734TE
We stay here the night before we travel as it cuts down any problems the day before. It?s clean, modern and everything is the same each time. The breakfast and evening meals are fine, we make sure we relax and enjoy the evening, try to make it the start of ur holiday. The prices have all gone up a bit, but not enough to stop us booking. Works for us. Another smooth stay.
April 2023 by DRINN1
Booked 3 rooms in summer 2022. Contacted in Dec. And told hotel was being renovated and wouldn't be available. No alternative offered. As a long standing IHG member I expected more. But not only this, I was lied to as the hotel is being used to house asylum seekers.. Really disappointed as we always use and recommend this hotel and disgusted with IHGs service and lies. Cost me a fortune to rebook so near to our departure date. My son on our recommendation also booked for July 23 and has had the same experience... My
April 2023 by Salman Rahimi
Have lived here more then a year, one of the best and perfect place to stay, with excellent service, the hotel Manger is awesome
January 2023 by DS
Used to stay here regularly with work now I won't be using all Crowne Plaza hotels, full of asylum seekers! Avoid
