I genuinely thought I had wandered into one of those “Karen” restaurants where the staff are paid to be perpetually rude to you as part of the experience…. the giveaway was Karen restaurants probably don’t have tables which haven’t been cleaned to the point stuff sticks to them and new life forms evolving on them.... read full comment
September 2023
Staff brilliant, working like dogs but three people on duty serving hundreds. One entire coffee service area not in use. 25 minute wait for coffee, tables dirty and uncleared. Sort it out Costa, this is rubbish.
January 2023
Some customer service training is required at this location. The lady Mihaela that cleans this Costa coffee, is rude and unprofessional. We arrived at the cafe and put our coats down for literally a minute while I took a picture of the sunset and my husband was getting the cash from our suitcase to buy our meal. Without... read full comment
