January 2024 by Verity West
A real disappointment, toast was only cooked one side but was told it looked cooked, staff not particularly helpful or happy.
January 2024 by David Parry
Love the coffee, was quite busy but the staff coped wellParking: Loads of parking, can get very busy on Sundays
January 2024 by Paul McCance
Good quality food and drinks. Good service from staff. RecommendedWheelchair accessibility: Easy access through wide doors.
December 2023 by Janet Atkins
Costa is just a great coffee shop, the staff here are very nice and it's very
October 2023 by Ghada
I lost my diamond necklace at costa, visited the next day and asked is anyone found a necklace wasn?t expecting anything though, however the gentleman at the till went back for a second and came back with my necklace, couldn?t be happier .Overall the service is great and the tram is friendly and professional.
October 2023 by Adam Kennedy
Staff were great, store clean and tidy but God the coffee has gone down hill. Used to love Costa but now it's a last
October 2023 by Susan ?Sue 1948? Standish
Very busy coffee shop but served quickly. Staff are very pleasant.
October 2023 by Hossain Al-mamun
Good customer services. Costa is always nice.
September 2023 by MB C
Hot chocolate warm and not hot! Didn't add cream told them server just decided to pour some out of cup add cream leaving a very sticky horrible mug!!
August 2023 by paul taylor
Great for family the staff are very helpful and polite never had a problem with costa will always keep going as it one of are favourite places for family to drink and eat
July 2023 by abdullah Saud
Delicious amercano coffee
July 2023 by Sleepy Sounds
Went in today for a coffee and it came out wrong i went to the till to the costa manager named Victoria and she was incredible rude, and seem very high-rate. Didn't have any custom service skills bad time
June 2023 by Kirsty Warner
So I've tried this place a few times in hopes of a different service and experience. After today this will be my second complaint regarding service attitude and standard of drink served.It's a hot day second car back in the drive through and can already see the iced drinks stood at the window. Car in front waited 5mins for their order still in sight the iced mochas on the window. Our turn and again a waut whilst looking at our order, waiting to be greated had to shout for service in the end. For the lady to reply with need to pay were busy... okay can you tell me why my iced drink has been sat there for at least 10mins without me already paying and you being to busy.. her attitude was awful and shop was empty only 2 cars on the drive through. Also from my first experience do not buy anything here that has to toasted as they forget about it and leave it on the side after cutting it, to serve another customer also with flies present. ???? avoid to be honest there's better costas near by
June 2023 by Emma Wilcox
Everything was up to normal Costa Quality. The staff were polite and apologised to every customer for the closure of the toilet at the time and the short wait for drinks.However, it's unprofessional and disgusting when you can hear and see two Costa employees, as they make your drinks, bad-mouthing their colleague whilst they were taking drive-through orders.The individual was standing at the till going through the drinks and pricing for a customer on the drive-through, explaining the difference in price between a small and a medium, and the colleague stated "Why is he going through price...how much time is he losing by doing that"...he's helping a customer and giving them full customer service with their order. It was 6.30 pm with nobody in the queue in the Costa itself.It was disappointing to see this behaviour after such a lovely conversation with the colleague beforehand. I understand you are stressed and it was close to the end of the day but that is no reason to treat a colleague the way you did.This wasn't the only negative behaviour I saw aimed towards this individual whilst I was awaiting my drinks and I hope this individual sees sense and moves to a different location where their hard work is actually valued.This is not the behaviour that you expect from Costa Staff and this behaviour isn't good enough in public.
June 2023 by Raghavendra Murthy
I visited Costa shop and was disappointed with the hygiene standards. The coffee machines were not wiped with decent wipes and the staff were not talking at all. They were just muted and didn?t even bother greeting anyone. Additionally, the shop was poorly maintained.
