There's a guy who works at the cross street branch (customer service counter) How do I describe him. He has red hair, short beard and a shoulder length hair. He is very rude, aggressive, and unhelpful. Basically a bully who hides behind a thick glass wall.
December 2024
I popped into branch as I was in a fix with a business banking enquiry. Historically I’ve gone through the telephone team who have been resoundingly unhelpful but my branch experience couldn’t have been more different. Eve was warm, personable and went out of her way to resolve my issue though she also encouraged me... read full comment
July 2024
I called into the branch on Friday.I needed help initiating a ATM dispute.I wasn't getting anywhere with the online banking staff. A very helpful guy ( didn't get his name ) took the relevant details and initiated the ATM dispute for me to my great relief.Thank you staff at tha Manchester Branch.