February 2024 by Beth Smith
*edited review* I've always been happy with bupa and think the staff are friendly and do a good job. However, my last appointment I got charged £125 instead of £80 because apparently my appointments over ran the 30 minutes. Checked the time when paying and it was only 5 minutes past the 30 minute mark. Tried explaining this but didn't seem to get anywhere and I'm not one for confrontation so paid. Shocked they didn't tell me that was going to be the case as no one mentioned this prior to payment, I left a email complaint explaining it was unfare to charge that much for 5 minutes that could have been avoided. I received a call a few days later in response where a lively lady apologised, said it was a fault on their side and refunded me the £45. Very much appreciated it!
February 2024 by sara ferreira
Rebecca Kee it?s a fantastic asset to this clinic , it?s my second visit to the clinic and the way I feel looked after and Rebecca?s efficiency is second to none. I feel so much confident on my teeth and feel relaxed every time I visit due to the amazing way she looks after me.Sending my immense Thank you to dentist Rebecca.
February 2024 by Colin McCartney
I have used this practice for over 10 years and consider it to be very good. Sets a high standard and gives sensible advice.
January 2024 by Lynda Allsopp
Excellent service
November 2023 by Philip Richardson
my wife and I have been attending this practice for over 20 years. Can't praise it too highly
August 2023 by K J
Amazing experience from start to finish. The receptionists were very helpful and accommodating and my dentist and their assistance were patient and caring!! Thankyou so much 5*
July 2023 by Aziz Adil
Found it easy to book & find an appointment, the monthly plan charges are reasonable. The actual clinic is clean, enough seating, and the staff are friendly.
July 2023 by ongi boo
Terrible experience having a tooth extracted. Not much care taken into the removal and they have left bits of tooth behind which I had to remove myself, it has been a few weeks now and I am still finding bits. It has left me traumatised and wondering why I had the pleasure of paying nearly £200 for it. Would not recommend as a dentist, they are more concerned about getting you to make unnecessary appointments rather than delivering decent patient care.
June 2023 by Karin Smith
As always, everyone was friendly, helpful and efficient. The waiting time is minimal and my dentist (Sarah) always has a friendly and helpful disposition. It inspires confidence if you area nervous patient.
June 2023 by Shannon Oakley
This is the most comfortable dental office I have ever been to. Ioana and Lara are so personable and professional and made me feel at home. My teeth are so clean and the teeth whitening procedure made my teeth look amazing. And thank you Ottilia who held my hand during a tooth extraction. ? Thank you so much for you service!
June 2023 by II
This was the worst experience I ever had in my life. I went for a check up for the first appointment and it lasted 3min, the dentist was rude, but it was alright as I just thought that he was busy and there was nothing to take long to check. We booked another appointment to get my wisdom tooth removed, he tried to do it but he couldn?t, he said that it should be referred and that he will not be able to finish.I was told that I would be referred and they here I am almost 3 months later and nothing, I had to go somewhere else to get it done! I?m never going back there, traumatizing experience!
April 2023 by Jo Coyne
I was seen by Caroline and Aiofe and they were really informative and spent time giving me advice. All the nurses, Dentists and hygienists I have spoken to have been so friendly and nice, they are a credit to Bupa. A great team, many thanks
April 2023 by Anton Schubert
They?re really nice and thorough. I always have a nice time here (not including the obvious if it is a filling ha ha), they chat, give great advice, and are so friendly. The only down side is that weird access front door, but it works. Thank you Bupa St Anne?s!
April 2023 by shahid Choudhry
Ioana is a brilliant dentist definitely recommend her to anyone for looking after their dental requirements.
March 2023 by Rhona Kelly
I had root canal treatment work done with Ioana and Lara. Ioana was so confident and really knew what she was talking about and doing. This was a relief to me because I had been trying to get this problem fixed for around a year and other dentists seemedperplexed. They were both great and I was so happy with my results. Thank you ladies!
