March 2024 by Julia
Its a great place but its verry expensive as its £40 but the staff are verry kind!
March 2024 by Hannah Robinson
Mystical Molly was so lovely, great service!
March 2024 by Kirst L
I love how they give you a birthday bear for the price of your babies age. However the clothes is quite pricey. Friendly service and best to go during the weekday
March 2024 by Madz (Madz)
went just after opening monday morning this week was really quiet but the person behind the till was lovely and helpful, i didn?t read any name tag but my receipt says helped by 2011940!
January 2024 by Debbie Perkins
We love coming here.The staff are so friendly and always happy to help.They are also good with my two kids who has austim they alway take time to talk to them.
December 2023 by Daniel Billson-Proctor
Went to BAB in Arndale on Monday evening and it was very busy. I have sensory issues and was struggling. We spoke to Maddie who advised of a sensory opening hour the next morning. Which we missed. However when we did get to BAB on Tuesday it was quieter and I found it easier, we chose our bear (or in this case Axolotl) and Maddie recognised us then, she filled the bear up exactly how we wanted it. And despite the axolotl having an issue and needing replaceable - I have no complaints. All the staff were fantastic but Maddie was super helpful and kind.
November 2023 by Jaja Choktanasiri
I have at least 10 build a bear from this place and they never disappoint with the service and enthusiasm. I am a disabled adult with love for BAB plush and the customisable experience; I always felt welcome at the Arndale store.
October 2023 by Rhys Taylor
Had a great experience, Betsy and Gracie i think were great :)
October 2023 by Stephanie Smith
Was in this build a bear this evening and it was such a lovely experience. The girl Katie who served me and made the bear was honestly so lovely, took her time and very chatty. Felt very welcomed in there and they made the time for everyone, all of the staff were very friendly and it was such a great shop. Was so delighted I got my first beat
September 2023 by William Caldwell
This is a review from a 10 year old who went today. I loved it today we had lots of fun and it was an amazing experience. Betsy helped us out and that was very helpful. My dog Lilly loves him as you can see in one of the photos! All the staff when I was walking out said he was smart and that they loved him which put a even bigger smile on my face! His name was Austin. Also the photo is him.
September 2023 by Addison
Staff were very nice and talkative and willing to listen to my whole question before helping me out so they knew exactly what I needed and were willing to answer all the questions I had.
August 2023 by Samah Ansari
7/7/23-My experience making freddo the frog was so good. I think we had ellena. I?m not sure. Her tag said enthusiastic [ellena?] and 5+ years of service. She had straight eyebrows and maybe a Septum piercing, brown hair. Anyways, she was amazing! Although I?m clearly 20 years old, she didn?t skip any of the steps, and made the experience so magical and fun.I wish every staff member did this though, i feel like when they see a guy, they just stuff the bear and take it straight to the till without offering to do any of the bits that make it feel special. This is exactly what happened when cinnamoroll was bought 3/7/23
August 2023 by Jackie Metcalfe
Nice shop.didnt cost as much as I thought.only downside I asked if a dress I purchased for the bear would fit the assistant said yes but it didn't it was for a raindeer lol.but that's ok.was a good store and will be going back again..
August 2023 by John-Michael Farrar
The stuffing machine went down on the day I went with the kids, but the dedicated staff hand stuffed every bear that day and still gave my kids a happy, wonderful experience thankyou!!!
June 2023 by calisxa
I think her name was Samayahh, I really do apologise if this is wrong but this was my first time seeing her there and she really did make my inner child feel safe. She was absolutely lovely, props to her.
