March 2024 by ANTIGONI VOUDOURI
It was a pleasant experience. Food was good and the staff was great, Thank you Yanni for your great service.
March 2024 by Steph Gibbs
There was nothing available for me to eat!As soon as we entered I told the staff member on the door that I couldn?t eat garlic. I was given an allergy flag to put on the table.We had our drinks order taken and waited quite a while before someone came to take our food order only then to be told they couldn?t guarantee anything doesn?t have garlic as it?s not an official allergen. I clarify as that seemed ridiculous and asked ?So if I wanted a margarita pizza you can?t tell me whether there?s garlic in tomato sauce?? Answer - no we can?t guarantee anything, ?won?t the chefs know?? I asked.Answer - ?no, we can?t guarantee anything?So basically I can?t eat anything here??Answer ?well you could order something you don?t think will have garlic in?? I laughed incredulously. They brought the manager over who just repeated the same.I?ve not been able to eat garlic for near 20 years! I have never had this happen before, often I can?t have my first or even second choice on the menu, but EVERYWHERE else I?ve ever eaten have know what they?re cooking and been able to answer whether an item on the menu u has garlic in or not!!!This would appear to be Bella Italian?s policy, so not just down to the individual staff there. However, the fact that I made it very clear the moment we walked in that I couldn?t eat garlic, I should have been informed that they couldn?t cater for me. Tony not be informed until after we spent almost £20 on 4 drinks is either incompetence or sheer slyness.I still can?t get over how ridiculous this is, to work in a ?restaurant? and not know what you?re cooking will is wild!
March 2024 by Elena Official
Thank you to the Bella Italia restaurant team for the birthday card. Everything was great.? ???
March 2024 by nettynotc
As soon as we entered I told the staff member on the door that I couldn?t eat garlic. I was given an allergy flag to put on the table. We had our drinks order taken and waited quite a while before someone came to take our food order only then to be told they couldn?t guarantee anything doesn?t have garlic as it?s not an official allergen. I clarify as that seemed ridiculous and asked ?So if I wanted a margarita pizza you can?t tell me whether there?s garlic in tomato sauce?? Answer - no we can?t guarantee anything, ?won?t the chefs know?? I asked. Answer - ?no, we can?t guarantee anything ?So basically I can?t eat anything here?? Answer ?well you could order something you don?t think will have garlic in?? I laughed incredulously. They brought the manager over who just repeated the same. I?ve not been able to eat garlic for near 20 years! I have never had this happen before, often I can?t have my first or even second choice on the menu, but EVERYWHERE else I?ve ever eaten have know what they?re cooking and been able to answer whether an item on the menu u has garlic in or not!!! This would appear to be Bella Italian?s policy, so not just down to the individual staff there. However, the fact that I made it very clear the moment we walked in that I couldn?t eat garlic, I should have been informed that they couldn?t cater for me. Tony not be informed until after we spent almost £20 on 4 drinks is either incompetence or sheer slyness. I still can?t get over how ridiculous this is, to work in a ?restaurant? and not know what you?re cooking will is wild!!!
March 2024 by Roger Wilson
It was all adequate, but the portion sizes were disproportionate to the cost. I would have been happy to have paid £10
March 2024 by Ian Parker
We loved our waiter Yiannis, good fun and very quick to serve us and make sure we were taken care of.
March 2024 by Hodjum
My friends say this place is garbage tier but I frankly had a great time. Much respect to the Italian people and also their way of life as well.
March 2024 by Sarah Welham
It was very busy when we arrived but were very quickly greeted by friendly staff who showed us to a table.The service was fantastic given how busy it was and we were soon served drinks and order taken.We had the spicy sausage, margarita pizza and garlic bread and couldn?t fault the food at all for the price.Our waiter was lovely and very friendly.
February 2024 by Ace Santiago
Lizzie and Liv
February 2024 by lottie heath
Love this place!! Looks lovely since the refresh and staff are lovely as always. Couldn?t recommend this place enough!!
February 2024 by Koni Herzog
The visit to Bella Italia was terrible..... the first table was totally sticky, asked for another one, which wasn't any better. The whole floor was littered with leftovers, nobody cared! My pizza was the worst thing I've ever eaten. The dough was completely limp, as if it had been microwaved. The burger and the bun were totally dry and hard. The parmesan cheese for grating was deposited next to the till, very bad and completely unprofessional. Five red wines were on the drinks list, three of which were not available, nor was the house favourite, what's the point! Never again in the restaurant......!
February 2024 by carl edwards
We had a poor customer service experience, when we arrived we were met by who I think was the manager (he was wearing a casual checked shirt rather than the uniform other staff were wearing). After being led to our table my wife asked if it would be possible to sit on another table (there were quite a lot empty). The manager just said ?no that table is for someone else? my wife then started to ask about another table outside but by this point he just turned his back and walked off. Seemed like he was having a bad day but being friendly and listening to customers isn?t much to ask. We ended up leaving and heading over to Central Bay which was great and I would recommend.
February 2024 by Elisa Royer
Lovely staff. I order the lasagna and tiramisu and it was delicious!
February 2024 by Ellie Xin
Ace and his dad were good and I am disabled.
February 2024 by Kleopatra
Worst restaurant ever!!! Food is amazing but they forgot to bring my food after 40 min of waiting ,when finally they did it was the wrong one ....so in total waiting for like an hour for wrong order