December 2023 by Steven Turner
Disgraceful service. One machine to pay in working and queues round the block. Barclays are the banking equivalent of Ryanair. And I?ve been with them for 30 years. I suppose that makes me the idiot.
October 2023 by M S
Been banking with Barclays for a very long time. Never had any issues but today the staff are so unpolite. Don't even know the policies and giving wrong information. staff on the front desk seem very unprofessional. SUCH A SHAME BARCLAYS EMPLOYING SUCH STAFF.
September 2023 by Tony Liu
Very unprofessional staff.Needed help with visa documents, extremely slow and fairly rude staff. The member helping me also left to chat for 20 minutes with his colleagues.It was an hour before closing (2pm) but it felt like happy hour at the pub.I've banked with Barclays for ~10 years but this has convinced me to change banks
August 2023 by Ben M
Very confusing layout! Get rid of the desk at the entrance where people are queuing as it?s pointless! Get some signs at the very least telling people they are able to go straight to the cashier desk rather than have to que up for 10+ minutes needlessly! Also need more staff for the number of customers that come in
June 2023 by Oanh Hoàng
A bit slow but great service
June 2023 by Hayley
Slowest bank I?ve ever been in. First & last time. Not enough cashiers. Exceptionally long queue on 24/04/2023.
April 2023 by Kamil Yassini
I have never seen such a useless bank branch where 15 people are waiting to be seen, but only 2 counters are open, and some are sitting on the counter doing nothing to help.
February 2023 by JIN (????? ????) MEIHUI
One star for the woman in information desk who is very kind and friendly. One of the women stuff in the window is very rude and unfriendly. I were gonna open a saving account but now I won?t use Barclays again.
December 2022 by Jerry Rabin
worst bank ever blocking accounts for no reason and closing down local branches so can't even get to a branch easily. cant speak to manager and they put the phone down on me
December 2022 by Mark Faz
Many thanks to the staff at the Mosley St. branch in Manchester,for their help and understanding when I made a withdrawal (25/11/22). The two ladies at the counter and Phil ?
October 2022 by Galina Gerashchenko
This branch really needs to improve their working hours. It's a complete joke, they are the only branch around dealing with cash, but work only on weekdays until 4.30pm and even then the counter to deposit the cash closes at 3.30pm! For working people who have a foreign currency account and can't use ATMs to deposit cash, it's just mission impossible. I was apparently just 1 minute late to this weird early closure of the counter and even though they were still clearly working and had people still waiting in a queue, I was turned around. Makes me wonder if I should just transfer to a different bank.
October 2022 by Kamal Riyani
I remember one day I went to this agency. I received a brilliant service from a lady called Joanne. She was perfectly smiling at all customers, looked very patient and had amazing listening skills. I really want to thank her for being such an amazing human being helping people. The way she handled my enquiry was brilliant and got all document I needed.Please forward my message to Joanne and say massive thank you :)Great people stick in our memories. Thank you Barclays!
August 2022 by Ratchet Lombax
Almost lost £80 due to their awful customer service. Luckily, PayPal came through for me. I will be switching to Lloyds as soon as possible. Awful, dishonest people who don?t care about their customers at all.
August 2022 by Nejc Lavri?
Never been in a bank this long, and achieved this little. Front desk sending me to back, only to be sent back to front.
July 2022 by Abg long Hashim
I was served by Anne at the desk after a long queue. She said the money deposited by me was short and requires me to count again at the side when actually it was correct when I'm being served by another lady who is much faster at serving. If you can avoid being served by Anne then make sure you can avoid her.
