September 2024 by Sally McRoberts
We have taken our weighted blanket here multiple times and each time we are quoted a slightly different price (we get the sense they make it up bit), but usually around £35 which is fine.
Today my husband took the blanket to be cleaned and they tried to charge him £100 and said that is what he paid last time. He said that we paid £35 and showed the receipt and the worker said that no he paid £130 and they rang him after he paid the original £35 to request the rest, which is a lie. They claimed he did not remember. Blatantly trying to rip us off, even when presented with a receipt. Pretty disgusting really.
My husband has brought the blanket home and we will find somewhere else to get it cleaned and will not be returning here ever, despite it being by far the closest place we can take the blanket.
Absolute cowboys.
July 2024 by Rems R
Before I dropped my clothes to this dry clean I asked if they do delivery they told me yes no problem, the on the day I went there they told me delivery said No,
First and last time there
June 2024 by L Joseph Dumas
No coin operated laundry no selfservice 24 hour turnaround.
June 2024 by Binrui
Decent service but obscene prices. This much laundry cost me 20 pounds. They might have a deal with the YHA hostel to funnel customers here.
June 2024 by Barbara Humphreys
This is a service only. You can not use any machine here.
May 2024 by Y S
Very poor service, still wondering how they are currently open. Must be inspected by the IRS (or Manchester?s equivalent). Please someone explain how and why they are still open.
May 2024 by Aron Creates
Great clean on my jacket for a good price
April 2024 by Steve
I hate leaving bad reviews because I know it can affect someones?s livelihood. So, if a business makes a mistake, I normally won?t leave one especially if it?s clear they are trying. However, I would trust the bad reviews you see in addition to mine. When I dropped off my laundry, I began to take it out to sort it. However, the young lady said not to worry about it. So, I assumed she would sort it, especially considering there were colors and whites. When I returned, she handed me the bag of clothes and asked if they were mine. Not only were my whites now gray, they did not bother folding them. It?s hard to know whether they don?t care or they are just incompetent, but it doesn?t really matter. The bottom line is using them will cost you a lot more money because your clothes will be unusable.
April 2024 by Jill Molyneux
Do not use this laundry "service"!
Our washing was left on Thursday and we were told it wouldn't be ready until Monday. We left a practically full bottle of our own laundry liquid,as I have sensitive skin so have to be careful what I use. When we collected our laundry,we were astounded to find out that almost the whole bottle had been used! The member of staff refused to give me any money towards a new bottle of detergent and couldn't grasp why I was so incredulous at the amount of detergent used.The whole bottle is enough for 42 washes,we have enough left for about 10 now! When we unpacked our washing it was NOT FOLDED as you claim on your website but looked like it had been thrown into to the plastic bags whilst damp! Everything was terribly creased and damp. For this appalling service,we were charged £35!!!
WORST launderette we have EVER used!
March 2024 by Jonathan Thompson
I stuck with them after they increased their prices because I liked their service. I even suffered the weird smell from my laundry because the staff was so nice, but I stopped using this laundromat after I picked up my laundry, soiled, and burnt. I didn't ask for money or make a fuss. I just asked that they wash them again and fix the mistake.
They told me to pay for the wash again and they wouldn't take responsibility. I won't deal with this, I'll just go elsewhere.
February 2024 by Sam Ben
they did damage my designer jacket which is cost me a fortune ,unprofessional staff ,manager,...
very bad customer service ...
zero communication with customer
100% unsatisfied and very pissed off right now ...she was like I'm sorryy
nah sorry won't fix it ...
February 2024 by Maha Mohammed
The employee is so friendly and helpful. Prices are a bit high. I dropped a waterproof jacket for dry clean for some spots and smell. However, the smell remained!
October 2023 by Colleen Bessell
We googled this laundromat, and saw it had coin operated washing machines and dryers. We've just walked here as we don't mind a good 30 minute walk, to find that, oh no, that's not this branch, that's the other shop! Please fix your website to reflect which shop has what, so other tourists do not waste their day walking here!
October 2023 by Liberty Polyrec
Good job done mate!!!!!!
October 2023 by Syed Naaz
Being full time working is difficult to do every thing our self on weekend so me and my husband decided to use this laundry for weekly wash. Excellent service by bandbox and now every week we have collection and delivery for clean clothes, nicely packed. We will highly recommended them for home service. SydNaz
