November 2023 by Martin Price
From the moment I received my appointment reminder,the service was great. Got varifocals for the first time at the opticians recommendation and could not be happier with the treatment in store and the resulting glasses
November 2023 by Simon Peterson
Fantastic customer service all the way through the process
October 2023 by John Stonier
I had an eye test but my new glasses didn't seem quite right so I went back to the shop. Nothing was too much trouble when I explained my situation and I was given another test, then my glasses were changed to new frames and lenses. I couldn't have been dealt with better and all of the staff in the shop were so pleasant and helpful.
October 2023 by Jane Gater
The optician who examined the eyes was fantastic. I ordered 2 pairs of glasses with reactolight lenses today i went to collect them and the young lady who served me was not good at all she didnt even check that my glasses fit properly,1 pair was not reactolight and she just said them are your glasses. I left with them but i am going to return when i can see someone propper like previous years gone by.
October 2023 by Sharon Taylor
If I could give 0 I would!Terrible information and service.Left by the optician standing around after being told "someone will sort you out"Telling 3 staff members that I wore contact lenses everyday and then being given prescription for glasses not undated lens prescription, that's another £25 please.Complain online to receive a phone call to resolve the complaint from the very person I was complaining about! Terrible customer service.
October 2023 by June Doorey
Brilliant service I was diagnosed with cataracts in both eyes was referred, had first eye operated on within 6 weeks then second eye to be operated on 6 weeks after. The after care at the Leigh branch was second to none.Thankyou.
September 2023 by David Blackburn
I had an eye test at Specsavers Leigh a couple of years back and was advised my prescription had changed slightly. Couldn?t find any glasses that suited in my price range. Took my prescription to another optician and selected two sets of Varifocals one as a Sunglases pair for half the price of Specsavers. Then the fun started. The glasses just didn?t feel right. Vision was rubbish not clear. Cut a long story short I was eventually retested by their own optician who advised Specsavers had given me an incorrect prescription making them slightly stronger. The glasses were remade at the cost to that business to correct prescription and were perfect.Fast forward to a few weeks ago and my wife went to Specsavers at Leigh as it was more convenient than heading to Middlebrook retail park.Eye test done but couldn?t find frames in her price range and style. Ended up at Asda Middlebrook. Selected two pairs at half the price of Specsavers only to find on collection that Specsavers had repeated what they did to me. Vision wasn?t sharp even after trying for a week. Asda did a retest to find the prescription was too strong and so remade the glasses at their expense. The Manager stated they went through this a few years ago where loads of people had this same issue with Specsavers so they ended up raising the issue. The remade ones are perfect. Maybe it Specsavers way of driving sales up?From now on all eye tests will be done at Asda Opticians.
August 2023 by Alice Costello
The staff were amazing and pleasant. Great experience.
August 2023 by Neil Prescott
Brilliant staff no problem at all will use it again ?
August 2023 by Jill Bevan
Dealt with speedily and pleasantly by extremely professional staff. In particular Dayna Chauhan. I was very impressed. Thank you.
August 2023 by Pam Lill
Excellent friendly and helpful staff. A very trouble and straightforward experience
July 2023 by Susan Aldred
Excellent service and very friendly staff.Highly recommended
July 2023 by Gavin Finall
Lovely staff and great service, will definitely return
July 2023 by CINDY Maxwell
Great shop very helpful staff plus lots of choice for glasses
May 2023 by Hamza Jeghalef
Booked me in for an contact lenses test at 16:50. They called me day earlier to confirm time and I did mentioned that I may be 5-10 min late due to bad traffic at that time and said that shouldn?t be an issue. Showed up 10min late just to be turned around as I was 10 min late?Not credible at all and just waisted my time completely?