10AM - 4PM
Unit 2
Cell Phone Stores
10AM - 4PM
32 Bradshawgate
Cell Phone Stores
“Just purchased an apple watch from this store. Given I was an Android user previously, I had no clue as to what I should buy.The staff (all 3 of them, including the manager) were extremely friendly and helpful, and helped me understand what I needed that would work with my phone.”
“Went in to upgrade my phone but wasn’t sure which I wanted, lovely friendly guy called Az took me through them patiently and I found the one for me with ease, lots of other friendly staff around too. Thanks for the great, polite, professional service.”
“had a problem with my phone not connecting outside went to leigh store problem had not been seen before for some reason my phone had changed network to lte from vodaphone liam looked at the problem did sim swap and swapped network back thanks a lot liam had to go back to shop sim swap didnt fix problem spent nearly an hour with assistant manager he found that the sim was not being recognised in sim 1 tray due to the phone a samsung s10 e was coming unstuck on the edge put sim into sim 2 tray now working thanks again guys”
“I visited the above O2 store yesterday to discuss upgrade options with my partner and we were particularly impressed by the service we received from our advisor, Jennifer.She acknowledged us the second we entered the store, she was helpful and informative, thorough, compassionate and kind.We had only returned the night before from a holiday to Australia where I had broken my phone and hence the need to call in despite suffering jet lag. She made the process straightforward and easy to understand and I happily upgraded on her advice. In return, my partner went out and bought her a Costa hot chocolate as a way of thank you!We feel, that the general public as a whole, are quick to feedback negative experience, yet see it as just as important to feedback such a positive one as this.By far the best service we have received in any O2 store we have visited.Our sincere gratitude to Jennifer for her patience, kindness and professionalism.”