October 2023 by Ross Miller
Friendly staff, punctual service. They make sure you?re seen to and know when what you?re in for is ready
October 2023 by Paul Graham
Great service and lovely staff.
September 2023 by Ethan D
Every member of staff is polite and professional. The service really does stand out.
June 2023 by Natalie Ciufo
I have been going to Valli Opticians (from when it was Mitchell's) since I was about 10 making it around 20 years! I wouldn't want to go anywhere else, I always feel so looked after. There is such a warm and welcoming atmosphere, all staff are amazing and always happy and helpful going above and beyond what is expected. Hayley really looked after me during my last visit when my prescription had changed and I needed new glasses.
January 2023 by Nikki Campbell
Id like to say a massive thankyou to valli opticians from the minute i walked in they was so wellcoming so friendly and extremely proffessional, they made me 2 sets of glasses and due to an eye condition 1 pair didnt suit my needs, they corrected this and it wasnt down to the opticians but what they did for me the patience they had was overwhelming they went above and beyond to help me and the impact it has actually made, ill always be thankful
November 2022 by Joy Kenyon
Please forget any other place for eyesight checks !!,seriously go here I can not stress enough how excellent they are here ,not only do they genuine care about you but they also didn't force expensive frames on to you .Big Thankyou you to Adrian who is super lovely and pleasant in his role helping me picking frames extra.Also the receptionist who is perfectly friendly and genuine in her role.Now for a serious note Sue the optician went out of her way beyound her job role to get my relative seen at a hospital(after eye exam) and if it wasnt for her my relative would not have been having treatment.I'm so glad i go myself to this opticians Unlike past experiences in other opticians i know that sue doesnt miss anything that could be serious so i can trust and feel asured im receiving best treatment .The team are worth their weight in gold so I hope they get a bounus or pay rise that they deserve and keep working there in Hyde. So long as they do i will keep travelling there (30mins drive is worth it)Do Not Take a Chance With your eyes Just go here!!
November 2021 by Jenny and Bob Taylor
I have been taking my family to Mitchell?s at Hyde for a couple of years now, and have found them fantastic. The eye tests are comprehensive, choosing and fitting glasses are excellent and the aftercare is really good. I had some bad experiences with an optician before this, so was delighted to get such good service . It is well worth driving the extra few miles.
November 2021 by Andrea Lomax
I visited Mitchell?s Opticians in Hyde to purchase new glasses. I was greeted by Vicky who was professional and friendly. I was then handed over to Tim who helped me choose my new glasses. Tim was helpful and professional. He was very honest at what glasses suited me or not. When I finally chose the pair I liked at a reasonable price I was very Happy. Tim said 10 days for delivery, they came in 9. Tim fitted the glasses to my face and they look wonderful, and I can see clearer again. ? yay ?I would recommend Mitchell?s in Hyde for New Glasses every time. The team are professional, friendly and very helpful. Special thanks to Vicky and TimKind regardsAndrea Lomax(Happy Customer)
November 2021 by Bev T.
I would definitely recommend this optitions. The staff were friendly. The eye test was quick and efficient but thorough. My glasses fit well and I was impressed with how quickly they came. There is a full range of glasses at various prices available.
November 2021 by Andy Moss
I've been using Mitchell's for a few years now. Received my new specs his week and once again I'm delighted with them..........great service......thanks
November 2021 by barry moran
From the receptionist ,the eye examiner and the technician They were all highly courteous ,professional and considerateVery pleased thanks
November 2020 by Rosemary Walton
Excellent service. Took 2 of the grandkids for their routine check ups (although one was having slight distance vision problems at school), turns out he does need glasses. They came through very quickly & he's very impressed with how much better his vision is.
November 2019 by Gavin Redman
I?ve been using Mitchell's for the past 8 years. Always had fantastic service from professional people who care about my eyesight. They have always given me straight honest advice. If I didn?t need new glasses, they told me that the ones I had were fine. I could change them if I wanted to, but my prescription had not changed. Now that is putting the customer first and not just trying to sell me new glasses. That I respect above all. Thank you for the continued fantastic service.
November 2019 by Phil Leech
Bought a really expensive pair of varifocals, rimless, £580.Never really fitted properly. Went back to have them adjusted 3 times. fourth visit was told that if they adjusted them it was up to me to pay if they were broken whilst altering them.Specs are still not right. Fall down to the left and my eyelashes foul the lenses so I have to clean them every 30 or 40 minutes.Would never go back to them.
November 2019 by David Roberts
I have been to this opticians all my life and have always found the staff helpful, intelligent and experts in what they do. Their advice and guidance is always with the best interests of the patient at heart and they have always given me and my children brilliant service and at an excellent price.
