November 2023 by David Gradwell Gradwell
I am very pleased with my new spectacles and having 2 pairs means I have 2 looks ?
October 2023 by Lou Bishop
Absolutely disgusting service my mother who is severely disabled 2mins late for her appointment. Struggled to get in the shop with her walking frame no help from any staff. Then to be told her appointment wasn't to be.I am disgusted to say the least with SPECSAVERS
October 2023 by abbey heathcote
Had an eye test with trainee optician Hassan Arain. He was very thorough, friendly and explained everything throughout. Highly recommend.
September 2023 by fondlebysmythe
Chris was so helpful in explaining the issues I had with bi focals and them being too heavy. My glasses kept falling off. I now have varifocals. It was amazing to be able to see clearly again. Thank you so much for the time taken to explain everything and in helping pick more appropriate glasses. Has been a new lease of life for driving.
August 2023 by Alan Holden
very impressed with knowledgeable staff and efficiency 0f service .
August 2023 by Norma Hopwood
Very helpful staff. Picked up new hearing aid. No problems
July 2023 by Martin Roberts
Great service. Helped me choose new glasses & quick repair on my current ones
July 2023 by Paul Docherty
Very quick service staff were polite and friendly was seen on time no waiting around !!!
July 2023 by Phil smith
Professional and attentive staff, who did not try to push me into buying anything I didn't want. Glasses received within 7 days.
June 2023 by Chris Armitage
Excellent service staff were friendly and professional so pleased it all went smoothly many thanks
May 2023 by Claire Heaney
I usually go to the Stockport branch but they did not have any availability on my day off so came to Hyde having not been to this branch before. The lady who was a trainee who carried out the test was lovely! So helpful and reassuring.However, I have given this rating based on the unfriendly welcome I received from the woman with the nose ring when I walked into the store. I'm quite a smiley person and was with my son, I smiled as I made eye contact, it made me feel really uncomfortable to say hello etc and she looked at me with utter contempt and did not reply. Very rude, doesn't look happy in her work and she is the person welcoming customers! It would make me think twice about returning.
May 2023 by Helen Heywood
Consistently poor service here. Can?t even complain to management as nobody ever gets back to you.
I?ve wasted enough time and energy on them.
Adding it took two years of telling them my mum had passed away to stop them sending appointment reminders.
We must have told them ten times she had died.
Now over charged me for 3 months and they?re saying ?be reassured it?s sorted for next month? - absolutely no mention of a refund!
Appalling customer service and quite frankly staff have the integrity and intelligence of a lettuce
Absolutely exhausting experiences with them!
March 2023 by Julie Dennison
Can not praise this place enough. I went for a routine check up and paid the extra £10 for the extra check that goes deeper/further back. They found something not quite right so said i would have to come back for further investigation. They only got me in again & less than 24 hours all tests & results were complete and everything was ok thank god. So didn't really have time to stress about anything because they made sure they'd fit me in as an emergency the very next day. Absolutely priceless. Thanks again to all staff xx
February 2023 by Paul Redfern
Very painless appointment initially especially after asking for a downstairs service due to disability. Collection was quick and easy also
February 2023 by Robin Douglas
Very knowledgeable staff and very helpful when trying to decide on my glasses. They were happy to spend time helping me. Even though I am fussy, it didn't phase them. At one point, the whole team of staff were helping me. (It was a Sunday and not very busy, so it gave them something to do ?) Overall, as a first-time glasses wearer, I was very happy with the service.
