March 2024 by Ian Ridgway
Very good and helpful staff ?
November 2023 by Paul Gray
Brilliant service from optician, Kate and all staff we spoke with great choice of glasses and very reasonable prices recommend ?
September 2023 by Brian Wright
Looking at previous negative reviews I find it difficult to agree but they are theirs.My wife and myself have been going to Asda Hyde opticians for the past twelve years, one of us has glaucoma in the family and one has very high prescription, so after years of being ripped off by the big guys we decided to give Asda a go, pardon the pun but we have never looked back and today was no different.Today 13 September 2023 another very pleasant and satisfying eye health examination with thorough explanation of results, I am a nervous and worrisome type of person but always feel relaxed and worry free when I am having my eye health tested by the Asda staff some of which are still there from our first visit.One other point, I can?t see very well without glasses so swimming in local pools has always difficult until I noticed prescription goggles for sale, WOW! What a difference they made.Big thanks to the staff past and present in Asda Hyde from us and yes we do recommend highly .
October 2022 by Helen Evans
Absolutely disgusting they cancelled my appointment yet again, 6th time now in 3 months. Rude staff. No apologies nothing. Going to someone else after 16+ years! Would give zero if possible
April 2022 by charlotte rhodes
I was told on the phone my appointment was 9:30 and received a text saying 9:30I show up and the girl on the desk was completely and utterly rude. No smile and very blunt.Said ?your appointment was nine you missed it?I apologised as I made a human error, as everyone does every once in a while.The optician saw me anyway and was horrible. The first thing she said ?missing your appointment ey, that?s not good enough and then expecting to be seen? I apologised again. Then after my 5 minute assessment she said again ?don?t be late next time I could of been busy and this could of taken longer?.Maybe the staff should think how they act and speak before being so rude, people have stuff going on in their lives, you never know what goes on behind closed doors, I have a lot going on and made a mistake and got mixed up. Very very unhappy.
April 2022 by William Allan Grayson
Staff are very helpful but the chairs they use for eye testing were very low and difficult for old people to get up from and require serious looking into.
January 2022 by Nick Carney
Best Optician?s I have used. Incredibly helpful and patient. A great experience.
October 2021 by Joseph Di Caprio
Very unfriendly, wooden, not interested, they don't really care, make you feel unimportant. Never going again:(((((( Specsavers a 1000 times better!
September 2021 by Clare Booth
Turned up at 9.00am for my appointment. No optician as they?d phoned in sick. Person on counter said she?d tried ringing me. Obviously a lie, if she?d tried why had I not received a call? No apology. Offered me another appointment in a month?s time. Obviously I didn?t take the appointment and won?t be returning. Shocking customer service ?
September 2021 by Olivia Rose
Worst service ever. Booked a contact lense appointment and on Arrival was told I they hadn?t ordered my lenses in and they would have to make another appointment, in a months time. I have broken glasses and already waited 3 weeks for this appointment, told management and they said there?s nothing they could do, not even an apology! Don?t bother coming here. Shocking.