November 2023 by Martin Connor
Awful service, claimed to have attempted to deliver parcel but no van or postie came anywhere near? they just lied after having failed to deliver parcel for over 2 weeks.
November 2023 by Alfie Raide
The Ryan air of Mail companies.Both seem like they get to their destination on a wobbly pigeon. TragicPs: they never delivered my parcel.
October 2023 by craig atkinson
Waited for a delivery all day and night get a message from the company i ordered from saying royal mail tried to deliver at 7.50pm when i was at home so they have just lied as i have been in all day and night and nobody as posted a note saying they tried to deliver why tell lies saying they tried to deliver shocking service
October 2023 by Carla Gallagher
I have had two parcels now go to this sorting office and never come back out of it. Clearly you have a thief or a massive pile of peoples parcels you just aren?t passing on
September 2023 by John Bright
Parcel was not delivered and yet Royal Mail don't care. Its probably been sold on Ebay by now and they are not interested . Apalling way to treat customers. Hiding behind procedures and call entres. Pathetic company.
August 2023 by Dave miller
I have tracked a parcel to you can I speak to someone? Do you have it please?LV829980805CN?
August 2023 by Jeremy Atkinson
The reduced opening hours are a shame- 8-10 most days means it?s difficult to get a parcel if you have to commute for work and the one late opening is only until 6.Having said that, at least you can pick up Royal Mail parcels like this and Post Office workers are always courteous and friendly when I?ve been down here.
July 2023 by Dan
Opening times to collect parcels is a joke only day you can realistically collect is Wednesday no wonder the royal mail got sold off
July 2023 by Sara Smith
Whilst the service is good and some of the staff are nice - how are these new opening times of 0800-1000 meant to help local businesses.
April 2023 by Callum Howarth
Useless. Ordered a package to 1 address, they wouldn't enter the building to post it even though they have a key, requested that the package be sent to another address in the same postcode region, had a confirmation email to say this would happen, then for the next 3 days they kept trying to redeliver it to the original address, then didn't even bother to attempt a delivery to the 2nd address that I asked them to divert it to. I then requested another redelivery, got a second confirmation email, and it still hasn't been delivered.
April 2023 by Mark Dewhurst
Who can you go to really if you want someone else to deliver your parcels? Nowhere and that's the only reason royal mail is still in business. A delivery service which does not deliver, do you really expect people to be in the house waiting for you to turn up. There is a thing that most normal people do...work! I get a ticket sometimes 4 a week, your item is on its way to your local post office, Horwich is 5 miles from my house its not local. What do they get paid for.
March 2023 by Hayley Wroth
Sick to the back teeth of telling the posties and on the app and on paper and any time I can to stop sending my items back to rhe delivery office if I don't answer. I have a post box, bins, a storage cupboard easily accessible to them and neighbours yet constantly get sent back to the office where I have to wait days for my next delivery or go and get it which I csnt being disabled! I've paid £7.50 for my medication to be delivered safely and it gets sent back so now I'm without!!!!!
December 2022 by Michael Mangnall
Why would any self respecting business use Royal Mail. Losing £1m a day and they go on strike. The service is abysmal and they want more money. You think you deserve more money! We know that you will get what you deserve. Unemployment benefit.
December 2022 by alison irwin
waited in for a parcel. no attempt made to knock on my door, then 1hour later received notification that parcel was delivered and a pic of it on my window ledge that faces onto a busy street. The parcel had been stolen. V annoyed, would now choose any other delivery service rather than Royal Mail. have totally lost confidence in them
October 2022 by Martin Hadfield
Pathetic excuse for a delivery company. Our postman tried posting out special delivery parcel on Friday Friday we weren't in. Fine. But when we went to pick it up from the depot it had not arrived back there so I reorganised delivery for Saturday(the day after).Waited in for the parcel all day, a royal mail van parked up outside my house and proceeded to post everyone else's post barring mine. And then a neighbour posted a something for you card theough our door saying that we had missed delivery. He had tried to deliver it to the wrong address, this could've resulted in my losing my parcel if someone signed for it and I'd be out if pocket.Please please please if you see royal mail on any delivery item please refrain from buying said item and try to get another company to post it.I personally would sack the workforce and start again.
