March 2025 by Karen Dunstan
Poppadoms and mixed pickle tray excellent my husband had balti madras special which was very good and i had chicken tikka garlic chilli again it was very good. The only thing we left was the nan bread it was very very dry and had no flavour. The thick hand cut chips were delicious as was the pilau rice. Nice touch at the end with a complimentary shot and fresh orange segments.
January 2025 by Aarushi Bhatnagar
horrible place, all 3 dishes we ordered tasted the same. exactly the same. the place is horribly small with carpets not even well fit, it's difficult to walk around. lowsy staff as well. is not all indian, none of these waiters talk in any indian language. (im from india) awful taste of the food, probably some bunch of pakistanis run and manage it. would not go again and won't recommend it to anyone either.
January 2025 by Thomas Wilson
The food was great for all of us 8+1 child after spending £340+ thought the surcharge was unfair £31
December 2024 by Harji Bains-German
We placed an order for delivery for the first time yesterday. As my husband has celiac disease we phoned to check what was safe and GF before placing an order on their online APP. They don?t even deserve 1 star
Based on that information I placed an order and luckily I put notes on each line stating it must be Gluten free. As soon as the order was accepted we received a call to say the chips are not gluten free. Had I not put notes on their APP they would?ve just delivered the order resulting in my husband being very sick because he has a high grade intolerance to gluten. Before I comment on the food this is 100% unacceptable which they tried to down play how serious it is and I certainly wasn?t laughing and instead of taking responsibility we were offered more free onion Bhaji?s because they didn?t want to refund £5 and blamed their 3rd party order system which they choose to use. It?s NOT the customers responsibility it yours. Even after phoning you first, you still got it wrong. You should not be able to serve food to customers who have allergies when there are staff answering the phone giving inaccurate information. I was suspicious because we?ve not used these before and they came recommended .
The food was terrible. I ordered chick pea puri. The bread was raw and full of grease and so were the Onion Bhaji. The curry main course was awful with a terrible after taste so everything went in the bin.
Very expensive however, I?m happy to pay for honest good food but just like purple lounge the cost of a main course for a delivery is £15 to £20 per person for terrible food. Over £30 wasted so think twice about eating from here and I definitely don?t recommend Royal Balti House. It?s a shame because we had high hopes of the food being good here but we were left with having throw it away. It?s by far the worst Indian takeaway we?ve ever had.
UPDATE
I?M SORRY BUT YOU HAVE COMPLETELY MISSED THE POINT. WHY HAVE YOU GOT STAFF GIVING THE WRONG ALLERGY INFORMATION OVER THE PHONE. IT WAS MY NOTES ON THE ORDER THAT TRIGGERED YOU CALLING US WHICH IS NOT ACCEPTABLE BECAUSE YOU WOULD HAVE JUST IGNORANTLY DELIVERED THEM WITH THE ORDER AND CAUSED MY HUSBAND TO BE VERY SICK. IT?S NO DIFFERENT TO A PERSON THAT HAS A PEANUT ALLERGY, YOU CAN KILL SOMEONE BY BEING SO NEGLIGENT. I AM SURE THE FOOD STANDARDS AGENCY WILL HAVE SOMETHING ABOUT THIS ESPECIALLY WHEN YOU ARE NOT TAKING RESPONSIBILITY FOR YOUR SHORT COMINGS !!!
I?M INDIAN AND HAVE NO PROBLEM PAYING FOR A MORE EXPENSIVE MEAL IF IT?S GOOD FOOD. UNFORTUNATELY YOURS IS TERRIBLE AND YOU CANT EVEN GET A PURI BREAD RIGHT ? YOU ALSO CANT EXPECT US TO RETURN THE FOOD TO YOU AT THAT TIME OF NIGHT.
Dietary restrictions: Avoid if you have any allergies. Most Indian food is gluten free but we were given the wrong information when we called them before ordering to check what was safe. Terrible food too, it?s the worst Indian takeaway we?ve ever had !!!
November 2024 by s murphy
Only disappointment a guest decided to have a conversation over his mobile. Why!? But do try it out. Food is good and the staff are amazing.
November 2024 by Saajid Bharucha
I had bad diarrhoea for five days
September 2024 by arvi roy
Really nice food and enjoy the settings here. Good vibes and friendly staff
September 2024 by Susan Oliver
I have just dined here with my partner food was excellent and good quality. The staff very professional and looks after the customer.
September 2024 by kaylie wright
Food came rather quick on app order but can't say quality or quantity was good enough. With me and partner are rather ill now after out meals. WILL NOT order agin
September 2024 by Dave Byrne
Food is always lovely, great staff who go the extra mile.
September 2024 by Colin Bevon
Time after time I visit balti house and never have I been disappointed or unsatisfied. No matter what I choose from the menu it is consistently excellent. I've been a loyal customer for the last few years and will continue to be for many more.
September 2024 by Ryan Dunne
Very good a lot better than before staff were very friendly 5 stars from me
September 2024 by Josh Bridge
Went last night (thursday night) for the first time. Nice small curry house with a personal touch. Customer service is very good and food was brilliant and good prices. we will be returning. Thankyou!
September 2024 by Dave Gingell
Booked a table last minute, and were very accommodating.greeted warmly.the food was absolutely amazing, so fresh and delicious. Sorry forgot to take photos which is not me ?but will be returning without a doubt
July 2024 by Susan Longworth
Had a brilliant time food 100% service 100% definitely be going again best curry in town .
