“Sportage service at Kia DukinfieldMy Sportage recently received it's 4th annual service at this Kia dealership. I had a timely reminder that it was due and booking a convenient date was very easy. On the day I was dealt with quickly and efficiently and provided with a courtesy car. As this was a top of the range Sportage PHEV I needed a quick class on modern automatic gearboxes, cheerfully given. I was notified within 4 hours that the service was complete, and on my way to collect my car I had a call from Steve, the workshop supervisor, who had an unexpected cancellation of a scheduled satnav update. As he was aware that I had enquired about this he wondered if I would like him to proceed with it. I gave approval, and the (free) up dating process was completed in much less time than I expected, though I was not unhappy to be sitting in the comfortable waiting area with complimentary drinks.Excellent initiative and customer service from every member of staff I met. This is not common nowadays - a company which under-promises and over-delivers - thank you!Since then my car has undergone it's MoT. Again, everyone involved goes the extra mile to provide first class service. Car was returned washed and vacuumed and with a "condition report" on nearly 40 items. Very impressive!”
Car Dealers
“Sportage service at Kia DukinfieldMy Sportage recently received it's 4th annual service at this Kia dealership. I had a timely reminder that it was due and booking a convenient date was very easy. On the day I was dealt with quickly and efficiently and provided with a courtesy car. As this was a top of the range Sportage PHEV I needed a quick class on modern automatic gearboxes, cheerfully given. I was notified within 4 hours that the service was complete, and on my way to collect my car I had a call from Steve, the workshop supervisor, who had an unexpected cancellation of a scheduled satnav update. As he was aware that I had enquired about this he wondered if I would like him to proceed with it. I gave approval, and the (free) up dating process was completed in much less time than I expected, though I was not unhappy to be sitting in the comfortable waiting area with complimentary drinks.Excellent initiative and customer service from every member of staff I met. This is not common nowadays - a company which under-promises and over-delivers - thank you!Since then my car has undergone it's MoT. Again, everyone involved goes the extra mile to provide first class service. Car was returned washed and vacuumed and with a "condition report" on nearly 40 items. Very impressive!”