November 2024 by Ian F
Great quality clothes ?
January 2024 by Tim B.
Bought a Denon Hi-fi online. It developed a fault within the 2 Year Warranty Period. I called J.L tech support who said it was reported within the Warranty Period and that I should return to my nearest Store (Cheadle - Manchester) where they would arrange a repair. They refused to accept it and told me there was nothing they could do. Asked to speak to a Manager (Gavin) who was rude and accused me of lying, he did this infront of other customers. He said I should take responsibility for this error. I went to the store C.S who called online Tech Support who said they SHOULD accept it and that I had done everything correctly. They again refused to accept it, saying their system wouldn't allow it. They said I should deal with this myself with Denon. I have complained to John Lewis who don't seem to be bothered and are not taking this seriously. I made a 120 mile round trip and 4 hours in store trying to sort this. I would seriously consider before buying electrical items from J.L, they don't seem to honor warranties and their Customer Services are no where near as good as they used to be and don't take your complaints seriously and therefore don't seem to value your Custom - Avoid
February 2023 by debra young
Had excellent bowl of soup and flat white
July 2021 by Dwain Brownsell
I enjoyed the walk round so did wifey and we bought a few things too, theStaff at the perfume counter and the footwear were very pleasant & Helpful and the store is easy to get around.
April 2019 by David Watmough
Fabulous store
March 2019 by Bernadette Parker
Much better than Trafford Centre for range of products
December 2017 by David Hardman Hardman
Jonh Lewis is always good, even for someone like me who can't stand shopping
