October 2023 by Uzma Shahzad
Rubbish customer service. Give me 3 month old medicine instead of the most recent one which was todays and doesn't accept the mistake. Been very rude . Nneverrecomend anyone.the
July 2023 by Aron183 Aron183
Great service, absolutely nothing wrong with it. 5star ?
April 2023 by Rebekah Walker
Every time I visit this pharmacy I encounter an issue, the pharmacist never seems to want to assist me and there seems to be a problem with every prescription I bring in.
April 2023 by Kausar Aslam
Bad customer service every time .
December 2022 by Dave Daniels
Listed on the NHS website that this is a walking covid vaccination centre on Thursdays. But having travelled by bus, in the rain to be abruptly told it's not.
December 2022 by Annie Fletcher
Very helpful pharmacist
April 2022 by Yvonne Withnall
Lovely pharmacist.Been poorly all week with covid forgot to order tablets.Really helpful , got me some tablets for over the easter weekend.Thank-you.And to all the staff who are always helpful.Thank-you All.???
April 2022 by Johnny
The older woman who answers the phone and attends to the till is beyond rude. Very close to switching from this pharmacy .
April 2022 by Has
Slow, unorganised and sometimes abrupt.
April 2022 by Jale
The older woman who answers the phone and attends to the till is beyond rude. Very close to switching from this pharmacy .
March 2022 by Pamela ?Pam? Moles
Very nice helpful staff always busy but goes the extra to help you
February 2022 by John Arnfield
I received a notification yesterday to advise that my prescription had been dispense and was ready for collecting. I?ve just called into the branch on Finney Lane to collect it and been told by a staff member that ?as the pharmacist is on lunch and off-site, they can?t dispense the prescription?. I explained to the staff member that it had been dispensed by the pharmacist yesterday and that I was just here to collect it, but was again advised that ?as the pharmacist isn?t here, we can?t give it to you? and should come back later. I decided to buy some paracetamol instead and so asked where they were, only to be told that I couldn?t be sold them either ?because the pharmacist was off-site?!Although I appreciate that employees are entitled to a lunch break, as a business and service provider there needs to be a contingency in place to ensure that there?s a consistent service able to be provided because at this present time it isn?t being. This type of thing can have a massive impact on people, particularly those that are elderly, have limited mobility or are disable. Alternatively, they should just make a decision that they close for a lunch break.This branch has been atrociously managed for a good while now and doesn?t have any care for customers at all. If you try to complain in-branch, staff are disinterested, it ends up being excuse after excuse or someone else is to blame (when it?s actually no one else?s fault but their own). I?ve raised this previously on other review sites but todays incident is the icing on the cake in relation to their bad service.I just don?t actually get the point of this Pharmacy if this is the approach that they take so will be complaining to their head office and also getting my prescriptions redirected elsewhere in the future.If you have a choice to do this yourself, I?d seriously recommend that you do the same.
January 2022 by tahir ahmed
Avoid at all costs. You have options, use them. First gave me the wrong prescription, and when I went back and pointed this out, tried denying it and then didn't give me a refund for the wrong prescription.There's a reason why the other pharmacy is busy. Customer service needs alot of attention. Not happy.
September 2021 by Mark Barnes
The ladies in the phaacy are really helpful they know their stuffIf ever there is a mixup with medication they are always willing to go that extra mile le to help the best they canThey are polite approachable and always try to personalise the service they provideThey know me and other family members and always ask how things areThey are an asset
September 2020 by Ed F
Given the Covid-19 issue my thoughts and support are with all nhs and key workers and this includes myself. But i had a terrible experience at this pharmacy and wont be going back ever again. Thank god there are more than one, down finney lane.