April 2025 by Daniel Whiteside [Manchester]
Food was absolutely tasteless in general. Meat very chewy. Staff incredibly abrupt and rude.
April 2025 by Catherine Worrall
Pk. When with my god daughter on Friday night. Hard to understand at first what to do. So you have to download the app off the qr code. My phone won't work. But my god daughters after a while did. So we got told not to order anything more then 3 dishes at a time each. So ordered all together 3 drinks of coke. A sheer starter. 3 more starters. 2 mains. A soup. And 3 deserts. Tiny servings. And asked for the bill. Came to a whopping £67 pounds. Ridiculous! Will never go again. I think the money goes to keeping the robots that came round with your dinner. Gimmick. One of the deserts I ordered was waffle and ice cream. I cream was ok. But the waffle was so hard. Couldn't eat it. !
March 2025 by Jan
For the £25.99 charged for the Sunday Buffet the food was very average and didn?t seem that fresh. However, the service was really good and the robots were great. Glad I?ve been but wouldn?t return, as it is way overpriced.
March 2025 by Pippa Meadowcroft
Me and my boyfriend came and it was amazing, deffo ignore all the bad reviews, staff were so friendly and nice especially when we came and hour before our scheduled time. Food portions were kinda small but it was worth it! Deffo coming again
March 2025 by Thomas Rogers
The food is great as always however, the tall guy with dirty blonde hair is so miserable and made us feel really bad for coming to the restaurant. I was really disappointed with the service.
March 2025 by Jo Walker
Food here is lovely but fairly expensive.
Service is good (robot cats bring your food)
There is very little understanding of special needs though. When I booked i put in the notes we were autistic and needed a quieter table but when I got there and checked the lady was dismissive and said they didn't have quiet tables for 7 people and didn't let me explain about how to make the visit more manageable for us.
The toilets are by the entrance so a bit of a trek but they are well kept.
Kid-friendliness: There are nuggets and chips on the menu and lots of desserts which kids love. The rice and noodles went down well with my children too.
Wheelchair accessibility: Wheelchairs can get in and the lay out is reasonable but would imagine it would be difficult to get down the rows if a robot was coming.
Toilets would probably be fine.
March 2025 by Louise Bowler
We visited in December and loved our experience! FOOD WAS AMAZING!
It was our first visit of a family of 5 (4 adults and a toddler a toddler we didn?t pay for who ate of my plate)
I invited my family back this evening 16th February for a family evening out!
To say I?m totally devastated that I experienced a lack of understanding is an understatement
We was a family of 10! In our party was 6 adults (over 18) and 4 children. The children were 13,9,9,3!
I explained as we arrived the 9 and the 3 year old would not eat but literally pick of an adults plate meaning they would eat no more that a small amount of fries and a couple of prawn crackers as they weren?t able to eat the food on offer!
This was agreed that we would not pay for these 2 children!
Our waitress then explained if they ate anything they would be charged!
We left as the 2 children in question would not eat £14.99 worth of food but the restaurant was happy to loose 8 people paying a bill of over £250 (minimum) not including drinks, because they would not allow two fussy eaters the benefit of picking of mums plate!
There was also a 13 year old that was about to pay adult prices because she went beyond the height of your chart! SHES A CHILD? that is ridiculous
This is not a family focused restaurant and place I will never visit again because I?m disappointed that you don?t think of families!
I will never recommend you to anyone asking for suggestions as I don?t want anyone to be disappointed of my recommendations, you should be ashamed of yourself!
March 2025 by Carleton Waite
Booked a table for 2, a week in advance.
Waited 10 minutes to be seated at a tiny table shoved against a wall in a corner, it wasn't big enough to fit more than 2 plates on.
There were larger tables next to us that were empty or emptying, that other couples had been sitting.
When we asked if we could move to one of those (twice), we were told that larger groups had booked those, this was a blatant lie as the staff just couldn't be bothered to move us, other couples then filled the tables we asked to be moved to.
We felt mistreated and isolated, it also had a clinical atmosphere, with signs everywhere, threatening to charge you extra for not cleaning your plate.
We didn't wait for the food, we just paid for the drinks and left, will never return again.
Thankfully we found a much nicer restaurant so our evening was not completely ruined.
March 2025 by Ashley Booth
Haven?t visited this place for a few years was a bit disappointed to find the self serving bit has gone and been replaced by robots ? it?s more like Chinese tapas now. Food was still nice staff were nice too but don?t think I?ll be in a rush to return now Skynet have taken over
March 2025 by charlotte bloor
Yesterday was my second time visiting this Chinese dentist our Liverpool one being closed down, I felt trusted before I even sat down, my partner asked for the chocolate fudge cake to be warmed up and the staff was reluctant to do this?
Food wasn?t very nice, all tasted the same, beef wasn?t beef?s at all not even the same colours, , the sweetcorn soup needed sweetcorn also tasted weird and , only 3 dishes I tried were ok but the food is tiny portions but glad of that as the food wasn?t nice, also if you don?t eat everything you are served they charge £5 per dish left
March 2025 by Karen Kemp
My first visit to see the robots. Food was ok. Human service i.e Tina and Rachel was excellent. They work really hard.
March 2025 by catherine dandy
We have visited this restaurant lots of times and always loved it. Unfortunately this time was dreadful!! We were a party of 8, celebrating a birthday and we're squashed into a corner, had no room and we're given part of a highchair with no tray for the child's food. We were then told that we could only order off 2 phone apps, as the WiFi couldn't take it because the restaurant was at capacity. We couldn't see what we were ordering and were reliant on the people with the phone to choose our food. Two share starters arrived, we had ordered 4, no other food came for 15 minutes. By then I had been sat for 30 minutes and had had 1 chicken wing. I got up to complain but food arrived, unfortunately it was only for 3 people and was missing the chicken to go with the rice and other items. At this point another complaint was made. This went on and on and we all got so fed up it ruined our evening. Also another major issue, was that the robots were on a timer and if you didn't remove your food fast enough, the robot left with it and you then had to chase after it, it was ridiculous!!! We again spoke to the manager and he deducted the price of 2 meals as compensation. The whole evening was a disappointment and what was a celebration was ruined. If they can no longer cater for a larger party, they should limit party bookings when busy.
February 2025 by Lucas
Very overpriced, but a fun novelty to try out. The restaurant looks nice and the staff were nice. The food comes promptly and is presented nicely, the robots actually seem to be a good option for this style of 'order buffet' restaurant.
You should provide some kind of tablets with the software installed though, Customers absoutly should not have to mess around with QR codes on their own phones, I think for a restaurant charging £28pp this is unacceptable.
This brings me to the food quality, nobody expects great quality from a Chinese buffet fair enough but the food is simply not good enough to justify evening prices, you can probably find half the dishes at Iceland. For £28pp the food needs to be better, tablets should be provided and a few little things should be improved, such as providing various sauces on the table. Also some things just feel cheeky, stating you will charge £5 for food waste could lead people to feeling like they have to eat a dish they don't even like the taste of, when the whole point of a buffet is to try new things. Tap water should also be an option on the app, this has obviously been excluded to make people buy the bottled water.
February 2025 by Marian Kwiecien
I've already done it....
February 2025 by Dale Harris
The Chinese Buffet that?s not actually a buffet?
Bang average and over priced.
Went here for somewhere to go before heading to the cinema. Had around 90 minutes so thought in buffet, few courses serve yourself no need to wait for waiters service happy days.
Instead these have tried to do things differently with robots which take forever to serve.
Food was ok. Portion sizes tiny and limited on what you can order (number of dishes) meant that in order to have a decent meal, we ended up being late to the cinema as we were only able to have two rounds of food in the 90 minutes.
Can see the attraction but in reality, poor and makes it expensive at £28-£30 per person.
