March 2024 by Babs Jacobs
Strachan's Chemist isn't actually our local pharmacy, but what a great experience I had there today.I needed an item this morning for my husband that wasn't available at our own pharmacy or several others that I had tried. (Apparently, there's a supply issue at the moment with the item). I 'phoned Strachan's this morning, spoke to a lovely helpful young lady to see if she could help.. and it was immediately very clear that she wanted to help, she said she didn't have the 'brand' name item, but could order a 'generic' version of it and that it would be ready for me to collect same afternoon at 4.30pm. Wow! What service, I was delighted.I found that every single member of staff I saw today, including the Pharmacist himself, were so friendly, polite, helpful and smiling.Thank you all again for your help today, it was much appreciated.Also, if I could add, while I was waiting in the queue for my turn, I observed how nicely the other customers were being treated and greeted by name, and in a very caring way, which was so nice to see.Well done everyone...definitely customer service at its very best....So many other businesses and professions could learn a lot from you.Kindest regards,Barbara & Lynton xx
November 2023 by CAROL W
So Helpful and friendly. Great delivery service too.Highly Recommend Strachans ?
November 2023 by Suzy Stenhouse
Took my 89 year old mother for Covid Vaccine and staff couldn't have been more helpful.
October 2023 by Richie
Lovely staff. The place was very busy but the staff dealt with the customers seamlessly.
October 2023 by Bernadette Johnson
Had my Flu & Covid Jab this morning Excellent Service ?
September 2023 by Marco Zingali Papotto
Lovely staff and manager.great atmosphere
May 2023 by Bernie Van Hecke
Thank you to Strachens Pharmacy for your support and service regarding my medication. Fantastic service right from the top, Mr Ian Strachen, Abby and all the staff. I am treated with respect and any concerns I have are dealt with, in a polite and empathic manner. I could not ask for better customer service and consideration. I would advise anyone to use Strachens Pharmacy for your needs, you will receive lots of help and understanding. Well Done Team Strachens. XB
April 2023 by Stephen Booth
Cancelled my Covid jab the evening before booked a week in advance very poor and unprofessional for a cancer patient will never use them again
April 2023 by Syed Abd-rahman
No doubt always been good, until today when I rang and spoke to Diane and requested if someone could ring me upon arrival, because I'm hard hearing, she replied no, I can wait at the door between 3 and 6.30pm
April 2023 by Jack Leo
Strachan's is reliable, making getting your prescription a hassle free experience! A great team there, I?m always greeted with a warm welcome and a smile. 5*
March 2023 by Emily Blackburn
Always a good service received from Strachans. I get all my prescriptions and jabs there now. The staff make you feel like nothing is too much trouble, even at 5.30pm when its really busy.
March 2023 by Joseph Jezierski
One of the worst chemist I've been in, not impressed with service and time taken, manager Strachan is a bit to quick to complain at the public ....when its his staff who have done the wrong prescription.No the quickest at delivering prescriptions also seams very slow ...
December 2022 by Tracey Miller
Great service, very friendly. Attended for flu vaccine!
May 2022 by Karen Wood
My advice - save yourself a load of grief. Absolutely useless. Always issues. Been left without medication for 3 days despite phoning.Don?t they realise how bad that is for individuals, suddenly having your meds stopped!Will not be using them again.
May 2022 by Sue Thorpe
Some Strachens staff are rude and very uncaring with inapropriate comments.Frrquently Strachens do not chase with G.P. your repeat meds.that are ordered leaving patients requiring repeat heart meds.without for a week .This is dangerous.