October 2023 by Stephen
Called in to ask a question about my account when we are staying at Bury the lady was so helpful brilliant sorted my question out and answered what i needed to know all the staff are always friendly and helpful,Thankyou
August 2023 by Dekim Ken
It has been really tricky for me to open a bank account. I wanted to open a savings account for a future house deposit. I chose nationwide because of their information provided online. I went to the brand and applied for a savings account online. At first, I received an email asking for proof of ID and address. I was prepared with all my documents so I asked one of the staff again. He was very kind and helpful. I don't have the usual UK citizen documents so it took longer and I provided everything he asked for. I was treated with dignity and he was polite and enthusiastic and I really appreciate it.
August 2023 by Olga Ratycz
I had a terrible experience here, the member of staff was totally unhelpful, uninterested and in experienced, we were in a side part and he kept having to go and ask at the desk. I don?t think he was learning - just incompetent. He left me terribly confused and I didn?t manage to get everything I wanted sorted.
July 2022 by Alison Stocks-rodgers
Always helpful ,and lovely lovely staff .
June 2022 by Anthony Wilde
It was okay,the one problem was that only one person at the counter and only one counter open so quite a long wait,the greater need the door could not help and the other staff at the desk was busy, all of them could not resolve my questions,so they sent me an instruction to solve my request via email which still did not help, so I am back to square one again.
November 2021 by JBEAR 89
Had a brilliant experience in the branch last week with a very helpful assistant who had me in and out of the branch within 2 minutes and my issue resolved. Thank you for your service
August 2021 by Jessica Tadman
This bank need to make it mind up on which days they are closed. Training day now what a joke. ???
July 2021 by Dbag
Usually we just use the cash machine outside this branch. Have used the inside machine once and the lady on the door was very helpful. It is located in a pedestrianized area, so it is a walk from the car parks nearby. There is also no overhead cover at all, so on rainy days you will get wet if you need to use this branch. Wide doors and smooth entrance make it a doddle for disabled. Any difficulties and the staff are happy to assist.
July 2021 by Ian Craig Hilton
Nationwide provide a friendly and welcoming banking service for it's customers with a brand new branch in Bury with a high tech touch screen ATM inside staff are very professional and I recommend this branch unreservedly 10 out of 10 ???
July 2021 by Deborah Devereux
Great staff. Always service with a smile. My favourite member of staff is Phil...
January 2020 by Big-Hugo
New branch but still only 2 desks. As it has been for many many years big queues and slow service, very poor planning. I was hoping nationwide would have learnt from the queues at the last branch which sometimes went outside
