March 2024 by Ntando Ngwenya
Brilliant Service!David the salesman was very helpful and patient with us in our decision making.he is highly professional in doing his job , in comparison to after we had first gone to warrington mercedes that very same day looking for a car and didnt get a good service, which we got it in mercedes whitefield with the help of David. He goes above and beyond to provide a quality service and even ensured we got our second key without delay.We got the car we were happy with and within our budget range.Overrall, we were happy with the whole whitefield team from arrival ,they are very cheerful team .it did not take us time at all to be assisted by the staff from offering to valet park our car on arrival, to being seated and offered some drinks by another lovely tall beareded gentleman .
February 2024 by JTK
Excellent attention to detail, very helpful and attentive staff, I called in to register my SLC with Mercedes Me and felt like royalty, many thanks MBW!
February 2024 by Sean Casey
As usual the service is amazing good to see Jill on reception who remembers my family and was so helpful it make paying seem painlessThanks for a great service.
February 2024 by c stafford
I would highly recommend Mercedes Benz Whitefield, when we came into the dealership Jill was extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service nothing was too much trouble. Brilliant communication, will definitely be using your dealership again in the future.
February 2024 by Ijaz Choudry
I like Mercedes
February 2024 by Shimon Marks
Really Impressed with the service I received to Purchase my New Mercedes . Olivia Lee gave us a professional outstanding service, couldn't be more happy . Thank you Olivia !
February 2024 by Walter Man
Friendly and attentive staff team with a good range of up market vehicles to view.
February 2024 by Nick Parish
Recently had my MOT at Mercedes Whitefield, couldn't fault the service received, they found some issues that another garage didn't, so rest assured they will undertake a thorough check of your vehicle. I decided to wait, and the waiting area is great, comfy chairs, lovely coffees/teas/biscuits and was able to work remotely from their waiting area which was ideal! Special mention to John who was extremely professional and great at his job and Mike the service manager who went above and beyond to ensure I was happy with everything. Would recommend Mercedes Whitefield for their professionalism and comfortable environment, and expertise in Mercedes vehicles.
February 2024 by Marc Price
The best customer service, friendly helpful went above and beyond to help me.
February 2024 by Giuseppe Lucarelli
Excellent dealership. Fantastic staff. You?re well looked after. I went for a service with courtesy car and they gave me the most beautiful EQE. Everything ran on time. Would highly recommend.
January 2024 by Judge Dredd
Does the owner of this dealership not understand business or what?From the chavvy sales behaviour I experienced over a call to enquire about buying a car...... to all the negative reviews!Well here's an outcome. I'll not buy from you guys but rather go to Stockport despite living in Prestwich.Shame on you.
January 2024 by Olga Savel
I always thought that typcical mechanics provide a much lower level of service than a service center like Mercedes whitefield because that company charges 3 to five times more than a normal mechanic, that's what I imagined until I found Mercedes Whitefield. They replaced the faulty sensor and also broked the hood opening handle. I was offered a new date when they would be able to repair what they had broken themselves for a fee. Zero liability for damages caused during repairs
December 2023 by Richard King
Good cars and good service.
December 2023 by Bengal Baag
please do not use them for service. You cannot get through to them when your car is in service. They are not trust worthy and will ask you to replace things that do not need replacing, more importantly fail to identify faults, that you pick weeks after the service and need to incur further cost. I was loyal customer for over 5 years but will never go there again.
December 2023 by D ?D217?
I?ve always avoided Mercedes Benz Benz Whitefield after a few visits where I felt quite dismissed. I feel as though I would?ve rated a 1* for my previous 2 recent visits, however the advisor alone has changed my opinion on this branch. Vanessa, for 2 weeks straight she went above and beyond for me, even when things got complicated, she dealt with it with such grace. She never made me feel as though I was asking for too much or I was a bother. My recent experience went from a 1* to a 4 star in 2 weeks because of her. Such a lovely lady and a credit to Mercedes Benz of Whitefield.
