May 2025 by sir winston churchill
The place is an absolute disgrace and Tesco should be ashamed of this function within it's store, a twenty minute wait to be spoken to is not uncommon even when there is no one else in the queue, when you are spoken to, you are not treated as a customer but rather as a nuisance, they then rummage around a very cluttered storage area for 20 minutes before finding part of your prescription only to tell you another item is out of stock, The manager of the pharmacy needs to be sacked forthwith.
May 2025 by Sarah Johnson
Poor service, three people in dispensary yet no acknowledgment of me standing there when I only required advice on where to find an item.
Appreciate pharmacists are busy but an acknowledgment of presence would have been nice.
March 2025 by Alison
Rung several times no answer.
As a customer? my husband was addressed as ?pal ? rather than sir .
Young assistant struggled to get the other staff member to help him look for the prescription product and my husband was told they couldn?t order it ? asda offerd to order it from 1st phone call !
December 2024 by Robbie Torres-Howarth
Quite literally the worst customer service. They never answer the phones, and despite several conversations in store about permissions in order for them to text or ring me when my prescription comes through, they never do.
My prescription has been sent back not once but SEVERAL times due to this lack of communication.
I?m so done with this service and it?s poor quality management, time to focus more on local pharmacies.
October 2024 by Christopher Breen
Don't always carry all of the medicines you need, but I can not complain other than this. Staff are friendly, and they tend to have my prescriptions ready within 2 days of asking for it at my G.P.'s. If they always had all of my meds in and available, I would give 5 stars.
June 2024 by Bev Strang
the last 5 times I have collected a prescription here has taken the staff ages to find or only half of it was available so had to go back. I feel the pharmacy was run really efficiently until the last 6 months or so - think it has changed ownership.
please take a a look at your service and re-assess how you run it
May 2024 by Christine Birch (Christine Birch)
I think it depends which staff you have on the day you go. One lady has been dealing with the customers for years now and is lovely and extremely efficient but she only appears once every so many weeks. But lately I have had to stand waiting, when they know you are there and one day after 15 minutes of waiting with 2 in front of me, who also had not been served, I went where they could clearly see me and shouted "Excuse me can someone serve us please". Then someone did actually move forward.
April 2024 by Philip Page (Kitchen Railway Company)
Terrible staff that just tell you anything to fob you off, avoid at all cost.
February 2024 by colin aspinall
Apparently they claim for all medications on the prescription but say some is out of stock
February 2024 by stephen allen
More reliable than my local
December 2023 by Stacey kelly
Brilliant service.. didn't have the mg what was needed in stock but gave equivalent as been let down by usual pharmacy..
November 2023 by stephen harrison
Always use this chemist good knowledgeable staff
September 2023 by Veronica Nicholson
No problems. Very helpful people.
June 2023 by Michael Foster
Not much point in publishing a phone number, as it is never answered
June 2023 by Ocelot0411
Awful. Will never use again. Staff ignore you and leave you standing there for over ten minutes not bothering to acknowledge your presence whilst they stand chatting. Can't even be bothered to have a pharmacist in store during their now massively reduced opening times so can't collect prescriptions until someone eventually decides to turn up for work at whatever time it suits them. When you complain to the store manager they shrug and walk away from you.
