March 2024 by Russ Hedley
Cornering the petrol station part, have just had a bad experience with someone who seemed to be a manager. I've been buying Morrison fuel for years and knew something wasn't right with the pump. This manager came over and instructed me what to do normally. I tried to explain that it didn't seem to be working in the proper way. He wanted me to put my card in and enter the pin before the cost value had gone to £0. Even if that's correct, he had spoken to me so poorly, like a teacher talking to a child, I wasn't happy. He said he I should just do what he's saying, in other words he wasn't listening to my concerns. I calmly told him he needed work on how he spoke to people (customers!) and he started to argue back, instead of listening again. I told him he could leave as he was no help. Tried the pump again and it still seemed to fail. By this point I decided to put the pump down and spend me money elsewhere and I'll be doing this for the mean time too. How staff speak to the people who are paying for their wages is crucial and on this occasion meant I didn't contribute to it. Staff training on how to speak to other people and custumers suggested. Could be a one off, but that's cost the business a customer for now.Happened around 12pm on
March 2024 by Daniel Bolton
Parking easy , store well organised
March 2024 by Caden Perry
Every thing is good but for some gift cards they are fake they don't work
March 2024 by Derek Hart
Absolutely disgusted with the way I've just been treated by one of the so called customer assistants on the self service checkout. I bought some groceries, as I do regularly, including wine and vodka. I asked one assistant to remove the tag from the vodka and she said I would have to pay for it first, which I did. She then sent another assistant over, a middle aged woman with short dark hair and glasses. She snatched my receipt from my hand, took the vodka, removed the tag and slammed it down next to my bag and walked away. At 62 years old with a disability, I expect to be treated with respect and not judged because of the way I look. I work in a position of trust and deal with the general public and wouldn't dream of treating anyone the way I was treated. This was at 11.27 this morning 26/02/2024
February 2024 by Keiron Hill
I like going to this Morrisons and my god the cafe is great
February 2024 by Rayyan G
Nice ?
February 2024 by michael perry
Called in this evening and couldn't wait to escape. It was FREEZING. Put me off going again. Warmer outside. Don't go unless you are equipped for the north pole.
February 2024 by WP
Florist was so helpful and kind today when I was buying flowers for a very sad situation and was upset. The flowers were lovely she made up.
February 2024 by barry isherwood
No staff available to talk too regarding finding items, walked down every aisle and not a single staff member.
February 2024 by Stephen Barnes
Sainsburys is better quality and cheaper
January 2024 by steven haworth
Going down hill.
January 2024 by Gillian Deakin
Great choice of food and drink at reasonable price. Very friendly staff.
November 2023 by Andy O'Dell
Lovely cafe, very nice staff.
October 2023 by Bethany Eastwood
The customer service at this store is absolutely fantastic. Every staff member is happy / welcoming and polite. Well done Morrisons!
October 2023 by Marcus Karim
Not too big, easy to get around and you can get pretty much everything you need for your shop
