January 2025 by Pro 1234
I did get a chicken burger, it was meant to be plain. But the food is nice, so it?s ok.
January 2025 by Ian Patterson
Uber Delivery
Great Staff
January 2025 by Caroline Smith
Since the renovations, appalling service, cold food had two incidents over last couple of days with both drive through and eating in. Daughter at 14 was bullied by members of staff to the point of making her cry in front of friendsin the store and then i had to ring and speak with Manager to get it sorted. Staff should be ashamed of themselves treating children like this. On both occasions other members of staff working agreed with both my daughter and myself that the service, food and certain staff members are well out of order!!! This obviously says something when your own employees are agreeing with customers that there are issues amongst all aspects of the service!!
January 2025 by Josh Harris
Visit this McDonald?s if you like being asked to sit in your car and wait for your order whenever you go through the drive-thru.
The staff also hand you your drinks and deserts before asking you to park up meaning if you order an ice cream it sits in your car with you melting for the 10-15 minutes that you have to wait for your food.
The staff are generally very nice, pleasant and do the best that they can but are obviously not getting the right numbers in staffing or support to be able to do their jobs efficiently.
Staff are regularly asked to deliver food outside in all weathers to cars that have been parked up from drive thru orders that should be ready to be passed through the window.
This McDonald?s has recently been extended but with the only benefit being there is more of a focus on prioritising delivery orders.
If you are planning to go yourself be preferred to wait for food whilst delivery orders go out before yours or sit in your car for 15 minutes after going through the drive-thru whilst your food melts and it then arrives warm at best.
January 2025 by Kirsty Shacklady
Can't get a simple order right!
Seems to be common looking at the other reviews too.
I ordered a Terry's chocolate orange mcflurry.
At the payment window not one word other than the card machine being hung out whilst 2 young girls had a chat.
Then the collection window a young lad also having a chat. No acknowledgement and passed the wrong one. I didn't notice until half the way home when I tasted it.
January 2025 by Callum Taylor
Love the refurb ?
January 2025 by DENIS
Didnt go in just waited for someone else on the NEW LAYOUT CARPARK.
December 2024 by Darren naylor
Got the order wrong again
December 2024 by JS Priv
adam bennet kept asking for my snap (i?m male).
December 2024 by The Bin Cleaner Pressure Washing Service
What is the world coming to ?
Kids who can't get a simple order right !
Are you ready for what I ordered...
1 x Grimace Milkshake (Large)
That's it !
One item !
It's a Limited Time Only Milk Shake...
This is what I should have got (Purple) !
compared to what I did get..
plain Vanilla ?
You missed out the one and only main thing that makes it different...the squirt of Syrup
I despair
Bloody Useless...
before anyone asks why I never complained
A: I didn't know what it was as it's for my lad
B: It's a 5 mile round trip to take it back.
Never Again !
December 2024 by Iman Kalavani j
Recently they have done renovation and new decorations which is very good. Food and service are also good.
December 2024 by Stuart Smith
Pay, get a ticket, wait.., wait a bit more...
What happened to fast food..?
December 2024 by Rachael Warham
We have been regular customers to this mcdonalds but since the refurbishment the service has been poor, orders consistently wrong and many items missing. Having a child with autism who relies on mcdonalds as a treat is now becoming an anxiety as more than likely the items ordered are either wrong or missing. Not sure what has happened, but such a shame. Might have to take the journey to Leigh to ensure the meals are correct
December 2024 by Lily grace Davies
Absolutely shocking place the food is as awful everytime they leave the fries already in the boxes under a heat lamp for way to long and everytime I order on just eat even though I have put in the notes can they o please make sure my fries are fresh they still come the same
December 2024 by Rakesh R
I went to ask for Napkin and I was refused due to no stock.
I had to wait for 5 minutes just to ask for stir stick as there were none at front desk. There were other customers waiting behind.