July 2025 by Vladislav Miasnikov
This is not a review for this particular branch, but to Lloyds overall. I used to live this bank and recommend to anyone until one Sunday I tried to purchase a new car and stood around like an idiot for an hour with Lloyds not processing my payment, then my PayPal plans got rejected. When I come to the branch to withdraw money they ask me what for? It's my money I choose to dispose of it how I like. Never had those issues with NatWest.
July 2025 by Andrew Barber
Been with lloyds for 20 years and honestly have no idea why anymore. Booked an appointment for a face to face weeks in advance as they are so busy only for them to call me 4 days before the appointment to tell me i simply can?t have it, representative incredibly passive, dismissive and completely unapologetic. Will be looking to change banks since i cannot even get one appointment out of them for my 20 years loyalty. Bad enough i can?t bank in farnworth anymore but for this too. Bad form Lloyds, bad form.
July 2025 by sadia mukhtar
Very warm and welcoming staff
Always ready to guide in very polite manner
June 2025 by Cdb Bromley
The slowest place on earth every one who works there just loves talking about there personal life instead of serving customers i was stood waiting Wednesday for 20 mins its a joke stop talking about personal stuff and do your job ?????
April 2025 by Davey Safty Lamp Light Bearer Under the Ground
Good Service.
Great Staff.
Great financial advice.
April 2025 by Ali Zaidi ??? ????
Excellent staff service
February 2025 by Chaplin Yogi DeBear
Great Service if you can get the correct person,
Some staffing issues since being More Politically Correct.
Speak with the Till Managers and They'll go above and Beyond.
January 2025 by Mubarak Adam
Excellent service provided by Sharon at Bolton Hotel Street branch, took control of the situation like a true professional and did everything for me, instead of leaving it upto me to make decisions, she knew what I needed and explained in simple terms, very much appreciated her professional conduct.
November 2024 by Andres viciana reyes
The workers are very helpful and are always very attentive to anything you need
June 2024 by John Walsh
Form to sine up for internet banking g
February 2024 by Jake Roscoe
Feel asif my time was just wasted. 30 minutes for something that took less than a minute to actually complete. I get that it's busy at times and there may not be enough staff but when I explain what I need to the person up front and I still have to wait with others who have more demanding requests when all I needed was a POA. :( not fun ?
January 2024 by Pashae?Xam?
The are so slow
January 2024 by G Deegan
Excellent service yesterday from Sadaf after I was unable to access account information on my mobile. She was determined to help and finally found a work around for me by using the app. Many thanks for not giving up!
December 2023 by Nell
Management should be ashamed of themselves. The branch is on its knees due to poor leadership
November 2023 by ellie 20162016
I visited the bank, it is now 03:36pm. There are 13 customers waiting. The receptionist is not friendly and does not answer questions easily. She is tense and nervous and does not smile. I have been waiting for 45 minutes just to replace an old card. No more. I have been a customer of this branch for more than Eight years ago, unfortunately, today I decided to follow my wife, who moved to Barclays Bank. Very poor service the branch is so dirty as you can see in the photos there where no pin in ?
