April 2025 by Aicha Ben baadi
Very nice service
March 2025 by Natalie McGhee
Very attentive member of staff called Millie was so helpful when I came in asking about collagen. Highly recommend anyone in need of advice to go in and speak to her.
September 2024 by Lorraine Stanton
Very helpful and pleasant staff
August 2024 by Elizabeth Stone
Great products and offers.
July 2024 by Dora Ezeamaka
Friday 5 July 2024 I bought an expired product from H&B and brought it back to complain and get a change. But they refused and their manner of approach was nothing to write home about.rude manger, Poor reception.
April 2024 by Faizan Anwar
Decent store but sometimes I get the impression that the store maybe understaffed
April 2024 by Mubarak Chhadat
On April 2, 2024, at approximately 11:40 a.m., I visited the Bolton store and made a purchase. Upon arriving home, I discovered a discrepancy in my receipt, indicating that I had been charged for an item that I did not receive. I promptly contacted customer service to rectify the situation, but unfortunately, they were unable to resolve the issue. I kindly requested that they review the store's security footage to verify the accuracy of my purchase, but they informed me that the store lacks surveillance cameras.
August 2023 by Soyab
They displayed price £3.75 and charged me £5.25 by saying that it's not the same product and they can't give me in that price. When I showed them the displayed price, staff told me that it's not the same product and it's their fault. Later, they changed the price to £7.
June 2023 by Mark
Absolutely awful shop was the first time and last shopping at Holland and Barrett. Was followed around the shop saying three for two offer ends today. I went in a few days later to pick up online order. Same again and was asked to look around the store whilst they got my order. Didn?t go at first just watched me before went to get order. The online ordering service is bad too says collect in store today, once order placed and paid for got email saying delayed. I waited two days didn?t receive notification to say there had to phone. They hadn?t sent the notification to say in shop!Looking at previous reviews this has always been the issue in that store and they say will pass on feedback. I certainly won?t be using this shop again will use boots.
May 2023 by Tony Rees
Helpful staff
May 2023 by Emma Ridgway
Really friendly customer service and staff who actually help with your personal issues rather than just fobbing you off with basic products.Didn?t get the young girls name, but the girl with the piercing spent loads of time actually asking me questions about my life, activity level, eating habits etc to pick the best weight loss products for me. She?s a gem
February 2023 by Raymond Abdur-Rahmaan Azam
My wallet says to not go here
February 2023 by Jannet Doe
I feel like this place has been robbed too many times. As soon as you enter they great you, which is fine. The rest of the time they follow you around like your going to steal stuff, keeping an eye on you then ask for a points card. All I want to do is buy the stuff I came for and leave.
February 2023 by Will Stacey
It is a pain to shop here because of the aggressive customer service and upselling. Even having earphones in is not enough to deter the shop assistants from offering help - if I want help, I'll ask! Then when you are at the till, the queue moves very slowly as all the people before you are taken through the (lengthy) upselling script. No, I don't want your card, yes I'm sure, no I don't want kombucha drinks, yes I'm sure.I'm sure the employees are just following orders and are lovely people, but this shop is over the top!
January 2023 by Kate Tatman Wynne
Well stocked with friendly and helpful staff
